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2016, ISBN 149874527X, xiii, 378
Understand the Strategic Behavior in Queueing Systems Rational Queueing provides one of the first unified accounts of the dynamic aspects involved in the... 
Consumer behavior | Queuing theory | Probabilities | Mathematics | Probability Theory & Applications | Operations Research
Book
Operations Research, ISSN 0030-364X, 8/2011, Volume 59, Issue 4, pp. 986 - 997
Journal Article
Journal Article
International Journal of Production Economics, ISSN 0925-5273, 10/2013, Volume 145, Issue 2, p. 672
  We consider a deterministic pricing and replenishment model in which the retailer advertises a fixed price and the selling schedule, and customers can... 
Studies | Prices | Operations research | Optimization techniques | Sales management
Journal Article
European Journal of Operational Research, ISSN 0377-2217, 10/2012, Volume 222, Issue 2, p. 278
We consider a single server queueing system in which service shuts down when no customers are present, and is resumed when the queue length reaches a given... 
Studies | Customer services | Optimization algorithms | Queuing theory | Markov analysis | Game theory
Journal Article
European Journal of Operational Research, ISSN 0377-2217, 10/2012, Volume 222, Issue 2, pp. 278 - 286
► In this study, we examine customers’ equilibrium and optimal strategies in vacation queue. ► Customers are heterogeneous on delay sensitivity. ► We find that... 
Queueing | Balking | Equilibrium analysis | Vacation queue | Strategic customers | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | EQUILIBRIUM | Algorithms | Arrivals | Customers | Shutdowns | Operational research | Queues | Delay | Optimization
Journal Article
European Journal of Operational Research, ISSN 0377-2217, 06/2018, Volume 267, Issue 3, pp. 1014 - 1026
•Sequential search at a cost results in (non-threshold) cascade strategies.•Cascade strategies appear in symmetric systems (when servers are... 
Markovian queues | Game theory | Queueing systems | Service operations | QUEUES | PRIVACY | INFORMATION | BEHAVIOR | TIME | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | SERVER | BALKING | TOLLS | Usage
Journal Article
Operations Research, ISSN 0030-364X, 6/2017, Volume 65, Issue 3, pp. 804 - 820
Classical models of customer decision making in unobservable queues assume acquiring queue length information is too costly. However, due to recent... 
strategic customers | queueing theory | 1 Markovian queue | game theory | M/m/1 Markovian queue | Strategic customers | Game theory | Queueing theory | NONURGENT USE | EMERGENCY | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | MANAGEMENT | PRIVACY | TOLLS | M/M/1 Markovian queue | Decision-making | Reports | Research
Journal Article
European Journal of Operational Research, ISSN 0377-2217, 03/2018, Volume 265, Issue 3, pp. 795 - 812
•This survey contains necessary background on dichotomous search.•It is the first survey on Operations Research applications of dichotomous search.•The focus... 
Dichotomous search | Combinatorial optimization | Alphabetic trees | ALPHABETIC BINARY-TREES | ECONOMIC OPTIMIZATION | DISCRETE SEARCH | OFF-LINE INSPECTION | PREFIX CODE | FIBONACCI TREES | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | DIRECTIONAL INFORMATION | PROCESS SUBJECT | MINIMAX TREES | NONUNIFORM COSTS | Mathematical optimization | Analysis | Management science
Journal Article
IISE Transactions, ISSN 2472-5854, 10/2019, pp. 1 - 14
Journal Article
European Journal of Operational Research, ISSN 0377-2217, 11/2010, Volume 206, Issue 3, p. 547
  Given a complete graph G=(V,E), a weight function ... on its edges, and ... a penalty function on its vertices, the penalized k-min-sum problem is the... 
Studies | Approximations | Optimization techniques | Graph theory
Journal Article
IEEE Transactions on Automatic Control, ISSN 0018-9286, 02/2014, Volume 59, Issue 2, pp. 455 - 459
The Price of Anarchy (PoA) is a measure for the loss of optimality due to decentralized behavior. It has been studied in many settings but, surprisingly, not... 
cost function | Adaptive control | numerical simulation | M-S QUEUE | GAME | EFFICIENCY | POLICIES | AUTOMATION & CONTROL SYSTEMS | ENGINEERING, ELECTRICAL & ELECTRONIC | Linear systems | Markov processes | Usage | Mathematical optimization | Feedback control systems | Innovations | Customer services | Queuing theory
Journal Article
IEEE Transactions on Automatic Control, ISSN 0018-9286, 08/2015, Volume 60, Issue 8, pp. 2189 - 2194
This technical note analyzes strategic overtaking equilibria in a single server queue, where customers observe the queue length and have the option of... 
Upper bound | Numerical analysis | Pricing | Numerical models | Servers | Queueing analysis | Optimization | Control systems: queueing analysis | PRIORITY | AUTOMATION & CONTROL SYSTEMS | ENGINEERING, ELECTRICAL & ELECTRONIC | File servers | Usage | Queuing theory | Research | Analysis | Automatic control | Queues | Customers | Overtaking
Journal Article
Operations Research Letters, ISSN 0167-6377, 09/2017, Volume 45, Issue 5, pp. 436 - 441
We offer a new profit-maximizing mechanism for Naor’s M/M/1 model, and bound the loss incurred when the waiting room’s size is limited or the server is... 
High–low announcements | Profit-maximization in a queueing system | Observable queues | SERVICE FACILITY | SYSTEM | High-low announcements | DEMAND | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | PRICING POLICY | TOLLS | STRATEGIES
Journal Article
European Journal of Operational Research, ISSN 0377-2217, 03/2018, Volume 265, Issue 2, pp. 580 - 588
•We develop a single-server model with heterogeneous service valuations that are explicitly derived from customers' dispersion with intensity depending on the... 
Travel costs | Queuing | Observable queue | Profit maximization | Price of anarchy | LOCATION | CAPACITY DECISIONS | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | COMPETITION | STABILITY | TIME-SENSITIVE CUSTOMERS | Usage | Research | Mathematical optimization | Analysis | Poisson processes
Journal Article
International Journal of Production Economics, ISSN 0925-5273, 10/2013, Volume 145, Issue 2, pp. 672 - 682
We consider a deterministic pricing and replenishment model in which the retailer advertises a fixed price and the selling schedule, and customers can advance... 
Strategic customers | Replenishment policies | Pricing | CAPACITY | DISPERSION | BEHAVIOR | MODEL | POLICIES | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | COMMITMENT | ENGINEERING, MANUFACTURING | SALES | ENGINEERING, INDUSTRIAL | Inventory control | Heterogeneity | Sales | Customers | Replenishment | Strategy | Mathematical models | Optimization
Journal Article
Journal of Combinatorial Optimization, ISSN 1382-6905, 10/2017, Volume 34, Issue 3, pp. 931 - 955
Journal Article
Probability in the Engineering and Informational Sciences, ISSN 0269-9648, 7/2007, Volume 21, Issue 3, pp. 361 - 380
This article deals with the effect of information and uncertainty on profits in an unobservable single-server queuing system. We consider scenarios in which... 
DECISIONS | DEMAND | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | QUEUES | USAGE | PRODUCT QUALITY | STOCHASTIC CAPACITY | STATISTICS & PROBABILITY | MODEL | ENGINEERING, INDUSTRIAL | Probability | Uncertainty | Queuing theory | Models | Quality of service
Journal Article
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