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2011, 1. Aufl., ISBN 0470554991, 515
This cutting edge and comprehensive book—with contributions from the star faculty of Cornell University's School of Hotel Administration—offers the latest... 
Business & Economics | Customer Service | Hospitality | School of Hotel Administration | New York (State) | Ithaca | Hotel management | Study and teaching | Cornell University | Hospitality industry
eBook
The Journal of Psychology, ISSN 0022-3980, 03/2014, Volume 148, Issue 2, pp. 161 - 176
Journal Article
Media Psychology, ISSN 1521-3269, 12/2008, Volume 11, Issue 4, pp. 540 - 565
Two studies were conducted that tested the moderating role of video game graphics quality in the relationship between video game content and aggression-related... 
VIOLENCE | PLAY | PHYSIOLOGICAL AROUSAL | BEHAVIOR | PSYCHOLOGY, APPLIED | FEELINGS | GENDER | MEDIA | FILM, RADIO, TELEVISION | THOUGHTS | EXPOSURE | COMMUNICATION
Journal Article
Cornell Hospitality Quarterly, ISSN 1938-9655, 11/2015, Volume 56, Issue 4, pp. 345 - 354
Given the importance of well-designed and well-executed training programs, it is important to learn more about the content and design of effective training... 
flexibility | pre-opening training | new employees | FIRM PERFORMANCE ANALYSIS | MULTILEVEL CAUSAL MODEL | FIT | MANAGEMENT | WORK | HOSPITALITY, LEISURE, SPORT & TOURISM | HUMAN-RESOURCE FLEXIBILITY | SOCIOLOGY | Training | Management | Workers | Customer satisfaction | Analysis | Hospitality industry
Journal Article
The Journal of Neuropsychiatry and Clinical Neurosciences, ISSN 0895-0172, 7/2012, Volume 24, Issue 3, pp. 340 - 348
Journal Article
The Journal of Psychology, ISSN 0022-3980, 03/2014, Volume 148, Issue 2, pp. 161 - 176
Three studies investigated the effects of presentation modality and redundancy of verbal content on recognition memory for entertainment film dialogue. U.S.... 
Journal Article
Journal of Clinical and Experimental Neuropsychology, ISSN 1380-3395, 01/2008, Volume 30, Issue 1, pp. 53 - 62
Journal Article
Neurobehavioral HIV medicine, ISSN 1179-1497, 11/2009, Volume 1, pp. 1 - 7
Journal Article
Brain Imaging and Behavior, ISSN 1931-7557, 9/2016, Volume 10, Issue 3, pp. 640 - 651
Journal Article
The Journal of Neuropsychiatry and Clinical Neurosciences, ISSN 0895-0172, 08/2002, Volume 14, Issue 3, pp. 262 - 269
The authors measured subcortical hyperintensities (SH) on magnetic resonance images (MRI) in 18 patients with probable Alzheimer's disease and examined the... 
Journal Article
The Journal of Neuropsychiatry and Clinical Neurosciences, ISSN 0895-0172, 11/1998, Volume 10, Issue 4, pp. 426 - 432
Relationships between measures of executive skills and neuropsychiatric and functional status were examined in a group of 31 patients with Alzheimer's disease.... 
Journal Article
01/2012, ISBN 0470554991, 15
This chapter illustrates the point that people follow leaders and the leaders connect with them in some significant way. This model certainly fits the... 
informal organizations | Labor‐intensive operations | rational explanation | effective leader
Book Chapter
The Clinical Neuropsychologist, ISSN 1385-4046, 05/1997, Volume 11, Issue 2, pp. 155 - 160
This study examined 67 older adults with dementia and 157 predominantly younger individuals with HIV-1 infection to determine the comparability of two commonly... 
DEMENTIA | PSYCHOLOGY, CLINICAL | CLINICAL NEUROLOGY | PSYCHOLOGY
Journal Article
Cornell Hotel and Restaurant Administration Quarterly, ISSN 0010-8804, 2003, Volume 44, Issue 3, pp. 26 - 36
Two key elements of service satisfaction for customers are the perception that they have at least some control or choice and that the service provider is being... 
Customer satisfaction | Correlation analysis | Hotels & motels | Quality of service | Perceptions | Experiments | Restaurants
Journal Article
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