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quality management (10) 10
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Total Quality Management & Business Excellence, ISSN 1478-3363, 02/2018, Volume 29, Issue 3-4, pp. 387 - 409
This study focuses on the Kano model which is used to categorise the requirements of customers. The study describes the three most frequently used... 
requirements | categorisation | Kano model | quality attributes | ATTRIBUTES | EMPIRICAL-TEST | MANAGEMENT | PRODUCT DESIGN | PERFORMANCE | SERVICE QUALITY | RESPONSE RATES | CUSTOMER SATISFACTION | QUALITY FUNCTION DEPLOYMENT
Journal Article
Total Quality Management & Business Excellence, ISSN 1478-3363, 04/2017, Volume 28, Issue 5-6, pp. 633 - 662
This study presents the results of a comparison of the maturity of the quality management systems and the results of higher education institutions in relation... 
TQM | employers | teachers | graduates | learning outcomes | higher education | quality | MANAGEMENT | SERVICE QUALITY | EXCELLENCE | SATISFACTION | PRODUCTIVITY | UK HIGHER-EDUCATION | Universities and colleges | Quality management
Journal Article
TQM magazine, ISSN 1754-2731, 11/2019, Volume 31, Issue 6, pp. 908 - 927
Purpose The purpose of this paper is to propose a structured procedure for the capture and evaluation of innovative ideas in the early stages of product... 
Goggles | Customers | Decision making | Failure analysis | Innovations | Failure modes | Product development | Swimming | Knowledge management | Creativity | Methods
Journal Article
Administrative sciences, ISSN 2076-3387, 01/2019, Volume 9, Issue 1, p. 11
Various pieces of information and knowledge turn into “know-how” simply by their application in the market. This applies to all spheres of activities. It is... 
Research | Total quality | Teaching | Information systems | Learning | Public relations | Researchers | Higher education | Students | Customer services | Educational services | Hotels & motels | SWOT analysis | Quality management | requirements | questionnaire | quality management | education | Kano model
Journal Article
Total Quality Management and Business Excellence, ISSN 1478-3363, 2018, pp. 1 - 23
Journal Article
The International journal of quality & reliability management, ISSN 0265-671X, 02/2019, Volume 36, Issue 2, pp. 305 - 327
Purpose The purpose of this paper is to determine the impact of standardized management systems (ISO 9001, ISO 14001, ISO 22000 and ISO 28000) on minimizing... 
Data analysis | Operators | Factor analysis | Customer services | Supply chains | Management systems | Principal components analysis | Product development | Risk management | Variance analysis | Logistics
Journal Article
ACTA MONTANISTICA SLOVACA, ISSN 1335-1788, 2016, Volume 21, Issue 1, pp. 67 - 75
This study examines relationships between progress in the energy and mining industry and competitiveness of selected countries. The focus of the study was... 
ECONOMIC-PERFORMANCE | COUNTRIES | INNOVATION | indicators | URBANIZATION | mining industry | national competitiveness | energy industry | SUPPORT | NATURAL-RESOURCES | TRANSPORT | GEOSCIENCES, MULTIDISCIPLINARY | management | MINING & MINERAL PROCESSING | GROWTH | PRODUCTIVITY | TECHNOLOGY
Journal Article
International Journal of Quality and Reliability Management, ISSN 0265-671X, 10/2018, Volume 35, Issue 9, pp. 1956 - 1975
Journal Article
International Journal of Quality & Reliability Management, ISSN 0265-671X, 10/2018, Volume 35, Issue 9, pp. 1956 - 1975
Purpose Product verification and validation are integral to quality management. Product verification means verifying the conformity between a product’s actual... 
Fuzzy logic | Product quality | Studies | Fault detection | Customers | Customer satisfaction | Identification methods | Graphical methods | Quality management
Journal Article
Procedia Economics and Finance, ISSN 2212-5671, 2015, Volume 34, pp. 500 - 507
This study examines the relations between competitiveness of selected countries and the standard of living of their populations. The focus of this study was... 
living standards | social indicators | relationship | statistical analysis | international competitiveness
Journal Article
Sustainability (Basel, Switzerland), ISSN 2071-1050, 05/2020, Volume 12, Issue 10, p. 4282
Journal Article
International journal of productivity and performance management, ISSN 1741-0401, 05/2019, Volume 69, Issue 4, pp. 666 - 684
Purpose The purpose of this paper is to present the results of surveys conducted in the field of level of e-commerce services quality. The criteria of quality... 
Factor analysis | Criteria | Electronic commerce | Success | Brand loyalty | Customer services | Adequacy | Customer satisfaction | Efficiency | Retailing industry | Quality | Quality of service architectures | Internet | Logistics
Journal Article
Quality - Access to Success, ISSN 1582-2559, 10/2016, Volume 17, Issue 154, pp. 38 - 45
  The presented paper is aimed at the proposal of a methodology for structured transfer of requirements of praxis into study courses of universities. The... 
Requirement of praxis | Higher education | Study courses | Quality management
Journal Article
Quality - Access to Success, ISSN 1582-2559, 02/2019, Volume 20, Issue 168, pp. 3 - 15
Quality Function Deployment (QFD) is currently one of the most popular tools to use when designing a new product or improving an existing one through its... 
Importance | Quality function deployment | Product design | Customer requirements | Methods | Quality engineering | Integrated approach | Identification methods | Decision making | Process planning | Analytic hierarchy process | Total quality | Model accuracy | Case studies | Customer services | Customer satisfaction | Product development | Quality management
Journal Article
ACC journal, ISSN 1803-9782, 09/2016, Volume 22, Issue 2, pp. 15 - 27
Journal Article
ACC journal, ISSN 1803-9782, 09/2016, Volume 22, Issue 2, pp. 15 - 27
Wenngleich die aus Messungen der Kundenzufriedenheit (CS) gewonnenen Informationen zu den wertvollen Auslösern von Verbesserungsaktivitäten zählen, stoßen sie... 
Customer satisfaction measurement | Survey | Barriers
Journal Article
IDIMT 2016 - Information Technology, Society and Economy Strategic Cross-Influences - 24th Interdisciplinary Information Management Talks, 2016, pp. 145 - 152
Conference Proceeding
Calitatea, ISSN 1582-2559, 12/2016, Volume 17, Issue 155, p. 60
  This article focuses on assessing the adequacy of an organisation's measurement system, using commonly used indicators of the performance and of the quality... 
Journal Article
FIBRES & TEXTILES IN EASTERN EUROPE, ISSN 1230-3666, 11/2019, Volume 27, Issue 6, pp. 8 - 14
The main objective of the study was to determine the effect of the implementation of the requirements of the ISO 14001 standard on creating sustainable supply... 
ISO 14001 | MATERIALS SCIENCE, TEXTILES | PERFORMANCE | CERTIFICATION | ADOPTION | SYSTEMS | textile industry | SSCM
Journal Article
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