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Computers in Human Behavior, ISSN 0747-5632, 08/2018, Volume 85, p. 218
Cloud computing services (CCS) has altered information sharing and storage behavior. This study investigates this behavior and explores the paradox between... 
Cloud computing | Privacy | Computation | Information sharing | Computer security | Computer privacy | Technology utilization
Journal Article
European Journal of Information Systems: Special Issue: Quantitative Research Methodology, ISSN 0960-085X, 01/2012, Volume 21, Issue 1, pp. 70 - 86
The recent influx in generation, storage, and availability of textual data presents researchers with the challenge of developing suitable methods for their... 
factor analysis | text mining | clustering | analysis of textual data | singular value decomposition | DIMENSIONALITY | INDUSTRY | INFORMATION | COMPUTER SCIENCE, INFORMATION SYSTEMS | ADOPTION | MODEL | PROFILE | INFORMATION SCIENCE & LIBRARY SCIENCE | CATEGORIZATION | SELECTION | Studies | Data analysis | International | Information systems
Journal Article
International Journal of Operations and Production Management, ISSN 0144-3577, 10/2014, Volume 34, Issue 12, pp. 1506 - 1536
Journal Article
International Journal of Production Research, ISSN 0020-7543, 01/2015, Volume 53, Issue 2, p. 629
  This study fills a critical research gap by assessing the effectiveness of the Malcolm Baldrige National Quality Award (MBNQA) model within a government... 
Awards & honors | Municipal government | Mathematical models | Comparative analysis | Effectiveness studies
Journal Article
Information & Management, ISSN 0378-7206, 07/2012, Volume 49, Issue 5, pp. 210 - 217
Journal Article
Computers in Human Behavior, ISSN 0747-5632, 08/2018, Volume 85, pp. 218 - 226
Journal Article
Industrial Management & Data Systems, ISSN 0263-5577, 03/2019, Volume 119, Issue 2, pp. 367 - 381
Journal Article
Journal of Decision Systems, ISSN 1246-0125, 01/2018, Volume 27, Issue 1, pp. 19 - 36
We posit, develop and test a new mindful product acceptance model that includes the independent variable constructs of perceived ease of use, perceived... 
TAM | environmental concerns | mindful product acceptance model | PLS | structural equation model
Journal Article
Behaviour & Information Technology, ISSN 0144-929X, 11/2019, pp. 1 - 14
Journal Article
Journal of Computer Information Systems, ISSN 0887-4417, 09/2011, Volume 52, Issue 1, pp. 14 - 23
Journal Article
International Journal of Production Research, ISSN 0020-7543, 08/2017, Volume 55, Issue 16, pp. 4712 - 4728
Journal Article
International Journal of Services and Standards, ISSN 1740-8849, 2018, Volume 12, Issue 3-4, pp. 347 - 373
Utilising Boardman soft systems methodology (BSSM) and its graphical systemic diagramming technique (the systemigram), this study improves the comprehension... 
Service recovery | Systemigram | Boardman soft systems methodology | Systems thinking | Soft systems methodology | Customer services | Customer satisfaction | Recovery | Failure | Quality of service
Journal Article
Young Consumers, ISSN 1747-3616, 11/2018, Volume 19, Issue 4, pp. 358 - 381
Purpose This purpose of this paper is to develop and examine a theoretical framework for evaluating role of corporate social responsibility (CSR) in... 
Importance-performance map analysis (IPMA) | Fast food | Measurement invariance of the composite models (MICOM) | Purchase intention | Affective identification | Fast food industry | Millennials | Consumer behavior | Decision making | Social responsibility | Rule of origin
Journal Article
International Journal of Quality & Reliability Management, ISSN 0265-671X, 04/2010, Volume 27, Issue 4, pp. 424 - 437
Purpose - The objective of this study is to modify the SERVPERF scale by incorporating the additional dimension of recoverability, and to empirically test and... 
Customer services quality | Food products | Customer satisfaction | China | Consumer behavior | Fast food restaurants | Customer relations | Analysis | Quality management | Studies | Food quality | Restaurants | Quality of service
Journal Article
International Journal of Production Economics, ISSN 0925-5273, 11/2019, p. 107552
Journal Article
International Journal of Services and Standards, ISSN 1740-8849, 01/2019, Volume 13, Issue 1-2, pp. 129 - 145
This study develops a model, the service quality satisfaction monitoring model (SQSMM), to examine the relationship between the industry standard 73-item... 
Industry standards | Monitoring | Quality of service | Colleges & universities
Journal Article
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