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1979, Irwin series in management and the behavioral sciences., ISBN 0256022267, x, 630
Book
1987, ISBN 0670812250, 274
Book
1983, McGraw-Hill series in management, ISBN 9780070553323, xxiv, 684
Book
Journal of Retailing, ISSN 0022-4359, 2009, Volume 85, Issue 1, pp. 31 - 41
Retailers, such as Starbucks and Victoria's Secret, aim to provide customers a great experience across channels. In this paper we provide an overview of the... 
Retail branding | Social Environment | Management strategies | Self-service | MULTIPLE-ITEM SCALE | QUALITY | PATRONAGE INTENTIONS | BUSINESS | CONSUMER PERCEPTIONS | SELF-SERVICE TECHNOLOGIES | SATISFACTION | IMPACT | BEHAVIORAL INTENTIONS | STORE ENVIRONMENT | BRAND EQUITY | Studies | Brands | Customer relations | Self service | Retailing industry
Journal Article
by Moore, B and Shah, MI and Owusu-Ansah, S and Gross, T and Brown, K and Gausche-Hill, M and Remick, K and Adelgais, K and Lyng, J and Rappaport, L and Snow, S and Wright-Johnson, C and Leonard, JC and Wright, J and Adirim, T and Agus, MSD and Callahan, J and Lane, N and Lee, L and Mazor, S and Mahajan, P and Timm, N and Goodloe, J and Abell, B and Alson, R and Bachista, K and Bowman, L and Boynton, H and Brown, SA and Chang, A and Copeland, D and De Lorenzo, R and Douglas, D and Fowler, R and Gallagher, J and Gilliam, S and Guyette, F and Holland, D and Jarvis, J and Kalan, C and Keeperman, J and Kupas, D and Lairet, J and Levy, M and Lyon, K and Manifold, C and McCabe-Kline, K and Mell, H and Miller, B and Millin, M and Rosen, B and Ross, J and Ryan, K and Sanko, S and Schlesinger, S and Sheppard, C and Sibold, H and Smith, S and Spigner, M and Stracuzzi, V and Tanski, C and Tennyson, J and White, C and Wilcocks, D and Yee, A and Young, T and Foresman-Capuzzi, J and Johnson, R and Martin, H and Milici, J and Brandt, C and Nelson, N and Watson, S and Dietrich, A and Bates, K and Flake, F and Flores, G and Emergency Nurses Assoc Pediat and Nat Assoc Emergency Med Serv and Amer Acad Pediat Comm and Nat Assoc Emergency Med and Amer Coll Emergency Phys Emergency and EMS SUBCOMMITTEE, SECTION ON SURGERY and COMMITTEE ON PEDIATRIC EMERGENCY MEDICINE, SECTION ON EMERGENCY MEDICINE and EMERGENCY NURSES ASSOCIATION PEDIATRIC COMMITTEE and NATIONAL ASSOCIATION OF EMERGENCY MEDICAL TECHNICIANS EMERGENCY PEDIATRIC CARE COMMITTEE and AMERICAN COLLEGE OF EMERGENCY PHYSICIANS EMERGENCY MEDICAL SERVICES COMMITTEE and NATIONAL ASSOCIATION OF EMERGENCY MEDICAL SERVICES PHYSICIANS STANDARDS AND CLINICAL PRACTICE COMMITTEE and and the AMERICAN ACADEMY OF PEDIATRICS COMMITTEE ON PEDIATRIC EMERGENCY MEDICINE AND SECTION ON EMERGENCY MEDICINE EMS SUBCOMMITTEE
PEDIATRICS, ISSN 0031-4005, 01/2020, Volume 145, Issue 1, p. e20193307
This is a joint policy statement from the American Academy of Pediatrics, American College of Emergency Physicians, Emergency Nurses Association, National... 
ERRORS | PROVIDERS | NATIONAL ASSESSMENT | KNOWLEDGE | PEDIATRICS | EDUCATION | CARE | CHILDREN | Medical personnel | Pediatrics | Emergency services | Technicians | Physicians | Emergency medical services
Journal Article
2006, 11th ed., McGraw-Hill's AccessEngineering, ISBN 0071428674, 1 v. (various pagings)
Book
2014, ISBN 0814434096, 239
It used to be that if you studied and worked hard, you could be assured of an extremely satisfying career. But in a world of constant layoffs and dying... 
Self-help & Practical Interests | Success in business | Career development | Entrepreneurship | Success
eBook
Boston Globe, ISSN 0743-1791, 11/2012
  [...]while the president and Congress must work together to fix the economy, it is up to President Obama to lead as "the great communicator." 
Chief executive officers | Growth industries | Job creation | Government spending
Newspaper Article
Journal Article
by Moore, Brian and Shah, Manish I and Owusu-Ansah, Sylvia and Gross, Toni and Brown, Kathleen and Gausche-Hill, Marianne and Remick, Katherine and Adelgais, Kathleen and Lyng, John and Rappaport, Lara and Snow, Sally and Wright-Johnson, Cynthia and Leonard, Julie C and Wright, Joseph and Adirim, Terry and Agus, Michael S.D and Callahan, James and Lane, Natalie and Lee, Lois and Mazor, Suzan and Mahajan, Prashant and Timm, Nathan and Goodloe, Jeffrey and Brown, Kathleen and Abell, Becky and Alson, Roy and Bachista, Kerry and Bowman, Lynthia and Boynton, Heather and Brown, Sara Ann and Chang, Allen and Copeland, Darby and De Lorenzo, Robert and Douglas, Derek and Fowler, Raymond and Gallagher, John and Gilliam, Sheaffer and Guyette, Frank and Holland, Dustin and Jarvis, Jeffrey and Kalan, Clinton and Keeperman, Jacob and Kupas, Douglas and Lairet, Julio and Levy, Michael and Lyon, Kristopher and Manifold, Craig and McCabe-Kline, Kristin and Mell, Howard and Miller, Brian and Millin, Michael and Rosen, Brett and Ross, Jared and Ryan, Kevin and Sanko, Stephen and Schlesinger, Shira and Sheppard, Charles and Sibold, Harry and Smith, Sullivan and Spigner, Michael and Stracuzzi, Vincent and Tanski, Christopher and Tennyson, Joseph and White, Chelsea and Wilcocks, David and Yee, Allen and Young, Tiffany and Foresman-Capuzzi, Joyce and Johnson, Rose and Martin, Heather and Milici, Justin and Brandt, Cam and Nelson, Nicholas and Watson, Shannon and Remick, Katherine and Dietrich, Ann and Bates, Kyle and Flake, Frank and Flores, Gustavo and EMERGENCY NURSES ASSOCIATION, Pediatric Committee and POLICY STATEMENT and AMERICAN ACADEMY OF PEDIATRICS, Committee on Pediatric Emergency Medicine and Section on Emergency Medicine EMS Subcommittee and Organizational Principles to Guide and Define the Child Health Care System and/or Improve the Health of All Children and AMERICAN COLLEGE OF EMERGENCY PHYSICIANS, Emergency Medical Services Committee and NATIONAL ASSOCIATION OF EMERGENCY MEDICAL TECHNICIANS, Emergency Pediatric Care Committee and NATIONAL ASSOCIATION OF EMERGENCY MEDICAL SERVICES PHYSICIANS, Standards and Clinical Practice Committee and Pediatric Readiness in Emergency Medical Services Systems and Sect Emergency Med Ems Subcomm and Pediat Readiness Emergency Med Ser and Comm Pediat Emergency Med and Emergency Med Serv Comm and Emergency Nurses Assoc and Pediat Comm and Natl Assoc Emergency Med Serv Phys and Amer Coll Emergency Phys and Natl Assoc Emergency Med Technicia and Emergency Pediat Care Comm and Org Principles Guide Define Child and Stand Clinical Practice Comm and Amer Acad Pediat and Policy Statement
Annals of Emergency Medicine, ISSN 0196-0644, 01/2020, Volume 75, Issue 1, pp. e1 - e6
This is a joint policy statement from the American Academy of Pediatrics, American College of Emergency Physicians, Emergency Nurses Association, National... 
ERRORS | EMERGENCY MEDICINE | PROVIDERS | NATIONAL ASSESSMENT | GUIDELINES | KNOWLEDGE | EDUCATION | CARE | CHILDREN
Journal Article
Academic Medicine, ISSN 1040-2446, 2008, Volume 83, Issue 9, pp. 845 - 854
Several characteristics of academic health centers have the potential to create high levels of internal conflict and misalignment that can pose significant... 
EDUCATION, SCIENTIFIC DISCIPLINES | HEALTH CARE SCIENCES & SERVICES | Leadership | Humans | Institutional Management Teams | Organizational Innovation | Ohio | Academic Medical Centers - organization & administration | Organizational Culture | Organizational Case Studies
Journal Article