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The Service industries journal, ISSN 0264-2069, 09/2020, Volume 40, Issue 11-12, pp. 755 - 776
Thriving at work is a psychological state in which an employee experiences learning and vitality. Drawing on social exchange theory arguments, we examine the... 
social exchange theory | 角色工作绩效 | thriving at work | Civility | in-role job performance | compassion | 同情心 | 工作兴旺 | 社会交换理论 | MANAGEMENT | INCIVILITY | PSYCHOLOGICAL SAFETY | PRESSURE | PLS | INTENTION | CONSEQUENCES | WORK | LEADERSHIP
Journal Article
The Professional geographer, ISSN 0033-0124, 07/2020, Volume 72, Issue 3, pp. 348 - 359
Journal Article
Journal of global fashion marketing, ISSN 2093-2685, 07/2020, Volume 11, Issue 3, pp. 250 - 269
This study empirically analyses emotional labour differences by classifying the general characteristics of fashion store salespersons into three... 
fashion retail | business competitive | emotional labour differences | 时装商店销售员 | 业务竞争力 | Emotional labour | 情绪劳动 | 时装零售 | fashion store salesperson | 情绪劳动差异
Journal Article
Journal of China tourism research, ISSN 1938-8160, 07/2020, Volume 16, Issue 3, pp. 472 - 486
Hotel industry represents one of the highly interactive service industries. Against this backdrop, hotel employees are likely to suffer an emotional exhaustion... 
情绪耗竭 | Emotional exhaustion | 组织承诺 | hospitality | 酒店业 | 人力资源管理 | organizational commitment | human resource management
Journal Article
The Service industries journal, ISSN 0264-2069, 06/2020, pp. 1 - 20
Journal Article
Journal of China tourism research, ISSN 1938-8160, 06/2020, pp. 1 - 20
Journal Article
Journal of China tourism research, ISSN 1938-8160, 06/2020, pp. 1 - 23
Journal Article
Journal of global scholars of marketing science, ISSN 2163-9159, 07/2020, Volume 30, Issue 3, pp. 229 - 239
The purpose of this paper is to investigate how sales organizations can become sustainable by reducing or mitigating emotional exhaustion in their sales... 
Emotional exhaustion | 销售创造力 | emotional engagement | grit | organizational support | sales creativity | 情感疲惫 | 情感投入 | 组织支持 | 경영학
Journal Article
Journal Article
Journal Article