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2002, Second edition, ISBN 9780415180283, 576
The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services,... 
Government business enterprises | Public administration | Management | Business & Management | Public Management | Organizational Change | NonProfit Management | Government business enterprises - Management
eBook
2011, ISBN 9781609606084, xxv, 363
"This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific... 
Electronic commerce
Book
Electronic version., Health & wellness resource center
eJournal
Journal of technology in human services, ISSN 1522-8835, 1999
Journal
2016, First edition., Service systems and innovations in business and society collection, ISBN 1631572768, xiv, 183 pages
"This book takes the position that organizations, such as businesses and government agencies, form a special class of living system. As such they come into... 
Organizational resilience | Industrial management | Corporate culture | Business networks | Strategic alliances (Business)
Book
2012, Routledge studies in employment and work relations in context, ISBN 0415884934, Volume 8, viii, 213
"Public services throughout Europe have undergone dramatic restructuring processes in recent years in connection with liberalization and privatization. While... 
BUSINESS & ECONOMICS / Industries / Transportation | Privatization | Free enterprise | BUSINESS & ECONOMICS / Labor | Public utilities | BUSINESS & ECONOMICS / Industries / Energy Industries | Public Management | Civil Service & Public Sector
Book
eJournal
2012, 1, ISBN 0801477670, x, 174
"Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class,... 
Service industries workers | Customer services | Call center agents | Social aspects | International business enterprises | Identity (Psychology) | Social conditions | Intercultural communication | Sociology | India
Book
Journal of financial services research, ISSN 0920-8550, 1987
Journal
04/2016, Lecture Notes in Computer Science, ISBN 9783662505380, Volume 9586, 270
This volume presents the proceedings of the workshops that were held in conjunction with the 13th International Conference on Service-Oriented Computing, which... 
Software Engineering | Computer Science | Computer Appl. in Administrative Data Processing | Information Systems Applications (incl. Internet) | IT in Business | Management of Computing and Information Systems | Computer Communication Networks
eBook
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