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1. Answer the Call
: Virtual Migration in Indian Call Centers
by Carrillo Rowe, Aimee and Pérez, Kim, 1962-, author and Malhotra, Sheena author
2013, ISBN 0816689385, xiv, 242
Call centers | Call center agents | Social aspects | Transnationalism | Intercultural communication | Group identity | Population Studies | Sociology | India | Political Science | SOCIAL SCIENCE | POLITICAL SCIENCE | Globalization
Book
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2. Smiling down the line
: info-service work in the global economy
by Russell, Bob, 1950
2009, Studies in comparative political economy and public policy, ISBN 9781442639942, xvi, 326
Call centers | Management | Call center agents | Employment | Social conditions | Business | Political Science
Book
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3. Working the phones
: control and resistance in call centres
by Woodcock, Jamie, author
2017, Wildcat: workers' movements and global capitalism, ISBN 0745399088, 200 pages
Call center agents | Anthropology | Social Science | Cultural & Social | Call centers | Social aspects | Great Britain
Book
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4. Neutral accent
: how language, labor, and life become global
by Aneesh, A. 1964- (Aneesh)
2015, ISBN 9780822358534, x, 154 .
Call centers | Call center agents | Globalization | Intercultural communication | Gurgaon | Sociology | Anthropology | History | Asian Studies | India | SOCIAL SCIENCE | Cultural
Book
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5. Disintegrating democracy at work
: labor unions and the future of good jobs in the service economy
by Doellgast, Virginia Lee
2012, 1, ISBN 9780801450471, cm.
Call centers | Service industries workers | Industrial management | Employee participation | United States | Labor unions | Telecommunication | Employees | Germany | Political Science | Labor & Industrial Relations | SOCIAL SCIENCE | Sociology | POLITICAL SCIENCE
Book
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6. Phone clones
: authenticity work in the transnational service economy
by Mirchandani, Kiran, 1968
2012, 1, ISBN 0801477670, x, 174
Service industries workers | Customer services | Call center agents | Social aspects | International business enterprises | Identity (Psychology) | Social conditions | Intercultural communication | Sociology | India | SOCIAL SCIENCE | Labor | BUSINESS & ECONOMICS
Book
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7. Phone booth
by Kelly, Ariana, author
2015, Object lessons, ISBN 1628924101, 148 pages
Psychological aspects | Telephone booths | Telephone | Social aspects | Social interaction | Telephone calls
Book
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8. Full Text Lives on the Line
: How the Philippines became the World's Call Center Capital
by Sallaz, Jeffrey J
10/2019, Global and Comparative Ethnography, ISBN 0190630655, 257
Economic Sociology
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9. Divine callings
: understanding the call to ministry in Black Pentecostalism
by Pitt, Richard N
2011, ISBN 0814768245, cm.
Book
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10. Labour markets and identity on the post-industrial assembly line
by Lloyd, Anthony
2013, 1, ISBN 9781409454137, 200
Work | Youth | Call centers | Labor market | Deindustrialization | Call center agents | Industrial sociology
Book
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11. Borders in service
: enactments of nationhood in transnational call centres
by Mirchandani, Kiran, 1968-, author,editor and Poster, Winifred, author,editor
2016, ISBN 9781487520595, x, 278 pages
Call centers | Service industries workers | Transnationalism | National characteristics | Employees | Social aspects | Intercultural communication | Geography | Sociology | Call Centers | Business
Book
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12. EPISCOPAL ELECTIONS, 250-600: HIERARCHY AND POPULAR WILL IN LATE ANTIQUITY
by NORTON, PETER, 1956
2007, OXFORD CLASSICAL MONOGRAPHS., ISBN 019920747X, 284
Ancient Roman History | Religion in the Ancient World | Late Antiquity | Ancient History (Non-Classical, to 500 CE) | Election law (Canon law) | Bishops | Appointment, call, and election | History | Church history | Primitive and early church, ca. 30-600 | Clergy | Roman Empire | Administration | Christianity | Early Church history | Late antiquity
Book
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13. Full Text Call Center Outsourcing: Coordinating Staffing Level and Service Quality
by Ren, Z. Justin and Zhou, Yong-Pin
Management science, ISSN 0025-1909, 02/2008, Volume 54, Issue 2, pp. 369 - 383
service quality | call center outsourcing | call center contracting | staffing | Operations management | Supply chain management | Management science | Approximation | Staffing | Profit centers | Business management | Coordinate systems | Revenue | Outsourcing | Call center contracting | Service quality | Call center outsourcing | Business & Economics | Operations Research & Management Science | Social Sciences | Management | Technology | Science & Technology | call center outsourcing; staffing; service quality; call center contracting | Call centers | Models | Supply chains | Studies | Coordination | Workforce planning | Quality of service | Purchasing contracts | Call centres
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14. Full Text The use of bioacoustics in anuran taxonomy: Theory, terminology, methods and recommendations for best practice
by Köhler, Jörn and Jansen, Martin and Rodríguez, Ariel and Kok, Philippe J. R and Toledo, Luís Felipe and Emmrich, Mike and Glaw, Frank and Haddad, Célio F. B and Rödel, Mark-Oliver and Vences, Miguel
Zootaxa, ISSN 1175-5326, 04/2017, Volume 4251, Issue 1, pp. 1 - 124
Call | Taxonomy | Definitions | Pulse | Amphibia | Call description | Sound | Anura | Call analysis | Note | Vocalization | Call variation | Species delimitation | Life Sciences & Biomedicine | Zoology | Science & Technology | Vocalization, Animal | Temperature | Acoustics | Animals | Body Size | Index Medicus
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