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2014, SAGE research methods. Cases, ISBN 9781473950870
In the course of a typical week of graduate study, which interactions with faculty are meaningful to students? Critical incident technique would allow us to... 
Teacher-student relationships | Critical incident technique | Research
Web Resource
Journal of Service Research, ISSN 1094-6705, 08/2004, Volume 7, Issue 1, pp. 65 - 89
The Critical Incident Technique (CIT) has been used in a variety of service contexts in recent years to explore service research issues and has been... 
synthesis | Critical Incident Technique | method | service research | BEHAVIOR | FAILURES | RELIABILITY | BUSINESS | critical incident technique | EXPERIENCES | CUSTOMERS | WORD-OF-MOUTH | CONSUMER SATISFACTION | FRAMEWORK | TECHNOLOGY | ENCOUNTERS | Studies | Services | Research methodology
Journal Article
Qualitative Health Research, ISSN 1049-7323, 6/2019, Volume 29, Issue 7, pp. 1065 - 1079
Journal Article
Qualitative Research, ISSN 1468-7941, 11/2005, Volume 5, Issue 4, pp. 475 - 497
It has now been 50 years since Flanagan (1954) published his classic article on the critical incident technique (CIT) - a qualitative research method that is... 
Qualitative research | University of British Columbia | Counselling psychology | Critical incident technique
Journal Article
Journal of Advanced Nursing, ISSN 0309-2402, 01/2008, Volume 61, Issue 1, pp. 107 - 114
Journal Article
Journal of Management in Engineering, ISSN 0742-597X, 09/2018, Volume 34, Issue 5, p. 4018025
AbstractThe success of firms venturing into new construction markets overseas largely depends upon their managers’ and employees’ understanding of potential... 
Technical Papers | Critical incidents | International expansion | International construction projects | KNOWLEDGE MANAGEMENT-SYSTEM | PERFORMANCE | MARKETS | LESSONS | MODEL | GLOBAL PROJECTS | ISSUES | ENGINEERING, CIVIL | ORGANIZATIONS | ENGINEERING, INDUSTRIAL | EAST | International trade | Overseas | Construction | Qualitative analysis | Marketing | Content analysis
Journal Article
Social Science & Medicine, ISSN 0277-9536, 07/2019, Volume 232, pp. 389 - 397
Trials evaluating interventions to promote health behavior change rarely embed investigations that assess participant perceptions of crucial triggers of... 
Sedentary behavior | Physical activity | Finland | Behavior change | Critical incidents | Youth | Qualitative analysis
Journal Article
SOCIAL SCIENCE & MEDICINE, ISSN 0277-9536, 07/2019, Volume 232, pp. 389 - 397
Rationale: Trials evaluating interventions to promote health behavior change rarely embed investigations that assess participant perceptions of crucial... 
Sedentary behavior | PUBLIC, ENVIRONMENTAL & OCCUPATIONAL HEALTH | Physical activity | BEHAVIOR | SOCIAL SCIENCES, BIOMEDICAL | Finland | Behavior change | Critical incidents | Youth | Qualitative analysis | Usage | Exercise | Analysis | Methods
Journal Article
The Service Industries Journal, ISSN 0264-2069, 10/2017, Volume 37, Issue 13-14, pp. 801 - 818
This study, based on means-end chain and dramaturgical theories, aims to reveal critical attributes/incidents that influence consumers to dine in a restaurant... 
方 法 目 的 鏈 | dramaturgical theory | 劇 場 理 論 | means-end chain | 階梯法 | laddering | Critical incident | 關 鍵 事 件 | IMPACT | SERVICE ENCOUNTER | MANAGEMENT | PERSPECTIVE | SELF-PRESENTATION | MODEL | Business intelligence | Analysis
Journal Article
Journal of Business Research, ISSN 0148-2963, 11/2016, Volume 69, Issue 11, pp. 5141 - 5146
This article extends extant inductive theory building research methodology within the management field by fusing the methodology with core properties of the... 
Critical incidents technique | Inductive theory building | Management research | Comparative analysis | Qualitative inquiry | RELEVANCE | BUSINESS | Studies | Problem solving | Workshops
Journal Article
Qualitative Research in Organizations and Management: An International Journal, ISSN 1746-5648, 11/2016, Volume 11, Issue 4, pp. 276 - 300
  Purpose The purpose of this paper is to offer a reconceptualization of the critical incident technique (CIT) and affirm its utility in management and... 
Theory building | Leadership | Problematization | Critical incident technique | Studies | Research methodology | Methods
Journal Article
International Emergency Nursing, ISSN 1755-599X, 07/2019, p. 100776
Journal Article
Intensive & Critical Care Nursing, ISSN 0964-3397, 08/2018, Volume 47, pp. 69 - 77
Journal Article