UofT Libraries is getting a new library services platform in January 2021.
Learn more about the change.

Search Articles

X
Search Filters
Format Format
Format Format
X
Sort by Item Count (A-Z)
Filter by Count
Journal Article (5050) 5050
Conference Proceeding (1034) 1034
Dissertation (538) 538
Book / eBook (526) 526
Book Chapter (403) 403
Magazine Article (334) 334
Government Document (67) 67
Web Resource (28) 28
Streaming Video (22) 22
Journal / eJournal (11) 11
Publication (10) 10
Newspaper Article (9) 9
Market Research (2) 2
Paper (2) 2
Reference (1) 1
more...
Subjects Subjects
Subjects Subjects
X
Sort by Item Count (A-Z)
Filter by Count
crm (4696) 4696
customer relationship management (1656) 1656
客户关系管理 (936) 936
management (811) 811
science & technology (716) 716
marketing (620) 620
technology (434) 434
business (388) 388
customer relations (377) 377
business & economics (374) 374
studies (361) 361
customer services (359) 359
customer satisfaction (325) 325
data mining (307) 307
analysis (280) 280
life sciences & biomedicine (277) 277
erp (274) 274
crm系统 (266) 266
数据挖掘 (249) 249
social sciences (243) 243
coasts (239) 239
coast ecosystem management (238) 238
coastal ecosystem management (238) 238
coastal management (238) 238
coastal resource management (238) 238
coastal resources management (238) 238
coastal zone ecosystem management (238) 238
coastal zone management (238) 238
zone management, coastal (238) 238
relationship marketing (233) 233
企业 (224) 224
physical sciences (217) 217
marketing management (195) 195
information technology (194) 194
engineering (191) 191
computer science (182) 182
chemistry (170) 170
customers (165) 165
e-crm (155) 155
humans (153) 153
电子商务 (151) 151
internet (147) 147
social media (143) 143
中国 (139) 139
企业管理 (135) 135
customer loyalty (133) 133
social crm (127) 127
companies (124) 124
information systems (122) 122
e-commerce (121) 121
case studies (118) 118
knowledge management (117) 117
electronic commerce (116) 116
scm (114) 114
management journals (113) 113
usage (113) 113
customer service (112) 112
research (112) 112
consumer behavior (111) 111
business and management (109) 109
methods (108) 108
数据仓库 (103) 103
strategy (101) 101
brand loyalty (99) 99
chemistry, analytical (98) 98
qblc -4 varedistribution afsætning salgsfremme salg sales promotion service kundeservice kunderelationer crm (98) 98
multi-user (97) 97
social networks (88) 88
应用 (88) 88
cidoc crm (87) 87
mathematical models (85) 85
kundenmanagement (84) 84
企业信息化 (83) 83
economics (79) 79
industrial management (79) 79
information management (79) 79
certified reference material (76) 76
e-bok (76) 76
elektronisk resurs (76) 76
engineering, electrical & electronic (76) 76
computing journals (74) 74
general (74) 74
information systems and technology (74) 74
e-business (73) 73
customer relations management (72) 72
enterprise resource planning (72) 72
business administration (71) 71
profitability (71) 71
beziehungsmarketing (70) 70
consumers (70) 70
decision making (70) 70
coastal engineering (69) 69
客户 (69) 69
switches (68) 68
administración (67) 67
consumer satisfaction (67) 67
software (67) 67
商业银行 (67) 67
analytical chemistry (66) 66
more...
Library Location Library Location
Library Location Library Location
X
Sort by Item Count (A-Z)
Filter by Count
Robarts - Stacks (116) 116
UofT at Mississauga - Stacks (86) 86
UofT at Scarborough - Stacks (49) 49
Online Resources - Online (48) 48
Collection Dvlpm't (Acquisitions) - Vendor file (34) 34
Collection Dvlpm't (Acquisitions) - Closed Orders (28) 28
UTL at Downsview - May be requested (21) 21
Engineering & Comp. Sci. - Stacks (16) 16
Gerstein Science - Stacks (16) 16
Earth Sciences (Noranda) - Stacks (12) 12
Business (Joseph L Rotman) - Stacks (11) 11
Faculty of Information - Stacks (7) 7
Architecture Landscape (Shore + Moffat) - Stacks (4) 4
Humber River Regional Hospital - Church Stacks (2) 2
Humber River Regional Hospital - Finch Stacks (2) 2
Markham Stouffville Hospital - Stacks (2) 2
Royal Ontario Museum - Periodical Stacks (2) 2
UofT at Mississauga - Missing (2) 2
UofT at Scarborough - May be requested in 6-10 wks (2) 2
Engineering & Comp. Sci. - Periodical Stacks (1) 1
Indust. Rel's & Hum. Resources (Newman) - Library use only (1) 1
Law (Bora Laskin) - May be requested in 6-10 wks (1) 1
Law (Bora Laskin) - Stacks (1) 1
Physics - New Books (1) 1
Pontifical Inst. Mediaeval Studies - Library use only (1) 1
Providence Healthcare - Stacks (1) 1
Robarts - Course Reserves (1) 1
Robarts - Searching (1) 1
Royal Ontario Museum - Far Eastern Egyptian (1) 1
Royal Ontario Museum - Stacks (1) 1
St. Michael's College (John M. Kelly) - 2nd Floor (1) 1
St. Michael's Hospital - Stacks (1) 1
Sunnybrook Health Sciences Centre - Holland Stacks (1) 1
UofT at Mississauga - Periodical Stacks (1) 1
Victoria University Emmanuel College - Stacks (1) 1
more...
Language Language
Language Language
X
Sort by Item Count (A-Z)
Filter by Count
English (4508) 4508
Chinese (2735) 2735
Korean (219) 219
Czech (181) 181
Swedish (120) 120
Japanese (107) 107
Portuguese (73) 73
Spanish (73) 73
German (50) 50
French (34) 34
Indonesian (27) 27
Russian (17) 17
Lithuanian (16) 16
Persian (14) 14
Slovak (11) 11
Polish (8) 8
Dutch (4) 4
Italian (4) 4
Croatian (3) 3
Hungarian (3) 3
Turkish (3) 3
Slovenian (2) 2
Ukrainian (2) 2
Arabic (1) 1
Breton (1) 1
Catalan (1) 1
Latin (1) 1
Norwegian (1) 1
Romanian (1) 1
Serbian (1) 1
more...
Publication Date Publication Date
Click on a bar to filter by decade
Slide to change publication date range


2014, ISBN 9780521124324, xxvi, 225
In 2004, Robert F. Lusch and Stephen L. Vargo published their groundbreaking article on the evolution of marketing theory and practice toward 'service-dominant... 
Customer relations | Customer services | Service industries | Philsophy | Philosophy
Book
2008, ISBN 0754671569, ix, 204
Customer Relationship Management is the first book to explore the benefits to the firm of a globally integrated approach to the management philosophy of... 
Customer relations | Management | Quality Management | Brand Management | Library & Information Science | Marketing
Book
2009, ISBN 9780230576575, xiii, 183
The book covers the ongoing shift from mass-marketing and micro-marketing to sensory marketing in terms of the increased individualization in the contemporary... 
Senses and sensation | Marketing | Management science | Samhällsvetenskap | Economics and Business | Ekonomi | Social Sciences | Business and economics | Företagsekonomi | Marknadsföring | Business studies | Ekonomi och näringsliv | Business Administration
Book
2017, ISBN 1633691888, viil, 251 pages
We're in the midst of a revolution. Quantum leaps in technology are enabling organizations to observe and measure people's behavior in real time, communicate... 
Organizational resilience | Corporate culture | Organizational effectiveness | Customer relations | Management
Book
Coastal engineering, ISSN 0378-3839, 1977
Journal
Ocean & coastal management, ISSN 0964-5691, 1992
Journal
Ocean & shoreline management, ISSN 0951-8312, 1988
Journal
2003, Hewlett-Packard professional books, ISBN 013035211X, xxvii, 480
Book
2009, ISBN 1844074358, xxxii, 445
This comprehensive book provides full coverage of beach management principles and practice, with an emphasis on needs-based management. The book provides a... 
Coastal zone management | Beaches | Management
Book
07/2017, 1, ISBN 9781138236264, 272
Acting Exercises for Non-Traditional Staging: Michael Chekhov Reimagined offers a new set of exercises for coaching actors when working on productions that are... 
Creativity | Customer Resource Management (CRM)
eBook
Coastal management, ISSN 1521-0421, 1987
Journal
05/2020, 1, ISBN 1839217359, 388
Learn RPA by building business solutions such as ERP and CRM automation, software robots, and intelligent process automation from scratch Key Features Use... 
Content Management Systems | Customer Resource Management (CRM)
eBook
Journal of the Academy of Marketing Science, ISSN 1552-7824, 09/2016, Volume 47, Issue 1, pp. 161 - 185
Research addressing the micro-foundational theoretical entity of customer engagement (CE) has proliferated in recent years. In parallel, the macro-foundational... 
Business and Management | S-D logic | Social Sciences, general | Conceptual framework | Customer engagement | Business and Management, general | Revised FPs | Marketing | CRM | Business & Economics | Social Sciences | Business | Customer service | Research | Marketing research | Customer relationship management | Analysis | Knowledge sharing | Market research
Journal Article
2018, ISBN 9783319625997, xxxii, 268 pages
This text offers the first comprehensive exploration of frequent flyer programs. By combining academic research with extensive insights and examples from the... 
Frequent flyer programs | Airlines | Management | Finance | Services | Business and Management | Market Research/Competitive Intelligence | Business Strategy/Leadership | Strategy | Aviation business | FFPs | CRM | Marketing
Book
1996, ISBN 1566700922, 694
Book
Journal of coastal conservation, 1995
Journal
No results were found for your search.

Cannot display more than 1000 results, please narrow the terms of your search.