X
Search Filters
Format Format
Format Format
X
Sort by Item Count (A-Z)
Filter by Count
Newspaper Article (69574) 69574
Journal Article (39031) 39031
Report (9980) 9980
Magazine Article (7668) 7668
Government Document (5787) 5787
Trade Publication Article (4142) 4142
Web Resource (3547) 3547
Book / eBook (3101) 3101
Newsletter (1267) 1267
Transcript (1216) 1216
Book Chapter (931) 931
Dissertation (699) 699
Conference Proceeding (629) 629
Book Review (164) 164
Reference (124) 124
Paper (123) 123
Journal / eJournal (59) 59
Publication (34) 34
Data Set (30) 30
Streaming Video (12) 12
Video Recording (3) 3
more...
Subjects Subjects
Subjects Subjects
X
Sort by Item Count (A-Z)
Filter by Count
consumers (48537) 48537
consumer protection (19105) 19105
consumer behavior (16720) 16720
consumer goods (13936) 13936
marketing (12816) 12816
studies (10888) 10888
corporate profiles (10548) 10548
statistical data (8449) 8449
investments (8267) 8267
market segments (8119) 8119
business (7859) 7859
earnings per share (7458) 7458
stock exchanges (7107) 7107
wall street reform & consumer protection act 2010-us (6062) 6062
social networks (6051) 6051
trust (5910) 5910
internet (5907) 5907
analysis (5857) 5857
consumer credit (5823) 5823
management (5682) 5682
electronic commerce (5634) 5634
research (5634) 5634
competition (5454) 5454
stockholders (5426) 5426
consumer price index (5295) 5295
banking industry (5059) 5059
consumer electronics industry (4685) 4685
corporate profits (4593) 4593
consumption (4522) 4522
humans (4450) 4450
financial services (4405) 4405
antitrust (4400) 4400
equity (4347) 4347
food (4338) 4338
consumer attitudes (4189) 4189
dividends (4122) 4122
economics (4118) 4118
privacy (4116) 4116
banking (3881) 3881
advertising (3873) 3873
customer services (3844) 3844
web sites (3758) 3758
financial institutions (3750) 3750
capital gains (3689) 3689
food processing industry (3639) 3639
customers (3610) 3610
retail stores (3589) 3589
laws, regulations and rules (3419) 3419
industry profiles (3380) 3380
restaurants (3264) 3264
interest rates (3257) 3257
agriculture (3250) 3250
tobacco industry (3240) 3240
consumer electronics (3100) 3100
beverage industry (3088) 3088
employment (3080) 3080
hotels & motels (3052) 3052
service industries (2958) 2958
food products (2904) 2904
stock prices (2898) 2898
education (2896) 2896
fraud (2889) 2889
consumer spending (2854) 2854
acquisitions & mergers (2847) 2847
brand loyalty (2842) 2842
index medicus (2840) 2840
behavior (2837) 2837
banks (2812) 2812
institutional investments (2803) 2803
perceptions (2778) 2778
quality (2755) 2755
surveys (2679) 2679
small business (2651) 2651
trends (2649) 2649
customer satisfaction (2624) 2624
business metrics (2616) 2616
economic policy (2595) 2595
consumer education (2585) 2585
prices (2570) 2570
retailing industry (2545) 2545
communication (2514) 2514
loans (2428) 2428
leisure (2427) 2427
united states (2427) 2427
women (2395) 2395
regulation (2390) 2390
consumer preferences (2376) 2376
innovations (2366) 2366
present value (2343) 2343
shopping (2301) 2301
profit margins (2261) 2261
public health (2260) 2260
central banks (2206) 2206
ratings & rankings (2169) 2169
attitudes (2163) 2163
decision making (2155) 2155
mobile commerce (2148) 2148
covid-19 (2136) 2136
housing (2126) 2126
ethics (2119) 2119
more...
Library Location Library Location
Library Location Library Location
X
Sort by Item Count (A-Z)
Filter by Count
Robarts - Stacks (1334) 1334
UTL at Downsview - May be requested (479) 479
UofT at Mississauga - Stacks (410) 410
UofT at Scarborough - Stacks (331) 331
Gerstein Science - Stacks (253) 253
Online Resources - Online (215) 215
Collection Dvlpm't (Acquisitions) - Vendor file (213) 213
Law (Bora Laskin) - Stacks (128) 128
Collection Dvlpm't (Acquisitions) - Closed Orders (123) 123
St. Michael's College (John M. Kelly) - 2nd Floor (115) 115
Victoria University E.J. Pratt - Stacks (79) 79
New College (Ivey) - Stacks (58) 58
OISE - Stacks (51) 51
Trinity College (John W Graham) - Stacks (39) 39
Business (Joseph L Rotman) - Stacks (31) 31
Royal Ontario Museum - Stacks (27) 27
Engineering & Comp. Sci. - Stacks (21) 21
Faculty of Information - Stacks (19) 19
Robarts - Government Pubs (12) 12
Indust. Rel's & Hum. Resources (Newman) - Library use only (11) 11
Robarts - Storage (11) 11
Business (Joseph L Rotman) - May be requested in 6-10 wks (9) 9
Markham Stouffville Hospital - Stacks (9) 9
Robarts - Not Returned (9) 9
Thomas Fisher Rare Book - Rare Book (9) 9
Providence Healthcare - Stacks (8) 8
St. Michael's College (John M. Kelly) - 3rd Floor (8) 8
Architecture Landscape (Shore + Moffat) - Stacks (7) 7
Business (Joseph L Rotman) - Library use only (7) 7
University College (Laidlaw) - Stacks (7) 7
UofT Schools - Stacks (7) 7
UofT at Mississauga - Reference (7) 7
UofT at Scarborough - Periodical Stacks (7) 7
OISE - Curriculum Resources (6) 6
Scarborough Hospital - General (6) 6
UofT at Scarborough - Withdrawn (6) 6
Gerstein Science - Periodical Stacks (5) 5
Humber River Regional Hospital - Church Stacks (5) 5
Innis College - Stacks (5) 5
Music - Stacks (5) 5
East Asian (Cheng Yu Tung) - Stacks (4) 4
Massey College (Robertson Davies) - Rare Book (4) 4
Pontifical Inst. Mediaeval Studies - Library use only (4) 4
Robarts - Gov Pub Storage: Request at Reference Desk 4th floor (4) 4
Robarts - Searching (4) 4
St. Augustine's Seminary - Stacks (4) 4
Trinity College (John W Graham) - Storage (4) 4
UofT at Mississauga - Missing (4) 4
Criminology - Stacks (3) 3
Engineering & Comp. Sci. - Periodical Stacks (3) 3
Holland Bloorview Kids Rehabilitation - Stacks (3) 3
Humber River Regional Hospital - Finch Stacks (3) 3
Knox College (Caven) - Stacks (3) 3
Robarts - Moving to offsite: no requests (3) 3
Robarts - Reference (3) 3
Scarborough Hospital - Birchmount (3) 3
Toronto East General Hospital - Stacks (3) 3
Trinity College (John W Graham) - Periodical Stacks (3) 3
Victoria University Emmanuel College - Stacks (3) 3
Art - Library use only (2) 2
Gerstein Science - Bindery (2) 2
Gerstein Science - Reference (2) 2
Lakeridge Health Sciences - Oshawa (2) 2
Law (Bora Laskin) - Closed Orders (2) 2
Law (Bora Laskin) - May be requested in 6-10 wks (2) 2
Media Commons - Audio Visual (2) 2
Regis College - Stacks (2) 2
Richard Charles Lee Canada-Hong Kong - Library use only (2) 2
St. Michael's Hospital - Stacks (2) 2
Sunnybrook Health Sciences Centre - Holland Stacks (2) 2
Sunnybrook Health Sciences Centre - Sunnybrook Stacks (2) 2
Trinity College (John W Graham) - Reference (2) 2
UTL at Downsview - Periodical Stacks (2) 2
Victoria University E.J. Pratt - Periodical Stacks (2) 2
Victoria University E.J. Pratt - Storage (2) 2
West Park Healthcare Centre - Hospital Department (2) 2
Art - May be requested in 6-10 wks (1) 1
Art - Oversize (1) 1
Baycrest Hospital - Stacks (1) 1
Baycrest Hospital - Wellness Library (1) 1
Bridgepoint Health - Stacks (1) 1
Business (Joseph L Rotman) - 3rd Floor (1) 1
Business (Joseph L Rotman) - Reference (1) 1
Collection Dvlpm't (Acquisitions) - Cancelled Order (1) 1
Credit Valley Hospital - Missing (1) 1
Credit Valley Hospital - Stacks (1) 1
Dentistry (Harry R Abbott) - Stacks (1) 1
Earth Sciences (Noranda) - Stacks (1) 1
East Asian (Cheng Yu Tung) - Protected Material (1) 1
Faculty of Information - May be requested in 6-10 wks (1) 1
Faculty of Information - Subject Analysis Systems (1) 1
Gerstein Science - Not Returned (1) 1
Indust. Rel's & Hum. Resources (Newman) - Stacks (1) 1
Innis College - Searching (1) 1
Institute for Christian Studies - Stacks (1) 1
Law (Bora Laskin) - Online (1) 1
Law (Bora Laskin) - Periodical Stacks (1) 1
Law (Bora Laskin) - Theses (1) 1
New College (Ivey) - Missing (1) 1
New College (Ivey) - Reserve desk (1) 1
more...
Language Language
Language Language
X
Sort by Item Count (A-Z)
Filter by Count
English (147190) 147190
Spanish (234) 234
French (201) 201
Korean (151) 151
Chinese (137) 137
Portuguese (121) 121
German (120) 120
Japanese (82) 82
Hindi (79) 79
Turkish (50) 50
Polish (36) 36
Urdu (21) 21
Arabic (20) 20
Russian (19) 19
Indonesian (17) 17
Lithuanian (16) 16
Czech (15) 15
Dutch (15) 15
Hungarian (14) 14
Italian (10) 10
Croatian (6) 6
Afrikaans (5) 5
Persian (4) 4
Romanian (4) 4
Bulgarian (2) 2
Danish (2) 2
Finnish (2) 2
Swedish (2) 2
Catalan (1) 1
Latin (1) 1
Malay (1) 1
Norwegian (1) 1
Serbian (1) 1
Slovak (1) 1
Slovenian (1) 1
Xhosa (1) 1
more...
Publication Date Publication Date
Click on a bar to filter by decade
Slide to change publication date range


2017, First edition., ISBN 9781541773677, ix, 322 pages
Argues that society is now built upon a distrust of institutions and government, with people instead tending to trust complete strangers, or even an Internet bot, and explains the mechanics of trust... 
Representative government and representation | TECHNOLOGY & ENGINEERING / Social Aspects | COMPUTERS / Social Aspects | Technology | Public administration | Technology and civilization | PSYCHOLOGY / Social Psychology | Associations, institutions, etc | BUSINESS & ECONOMICS / Consumer Behavior | Public opinion | Social aspects | Trust
Book
Journal of marketing, ISSN 1547-7185, 2018, Volume 66, Issue 1, pp. 15 - 37
The authors develop a framework for understanding the behaviors and practices of service providers that build or deplete consumer trust and the mechanisms that convert consumer trust into value... 
Consumer research | Relationship marketing | Retail stores | Airlines | Customers | Consumer motivation | Loyalty | Benevolence | Trust | Marketing | DETERMINANTS | ORIENTATION | INFORMATION | CUSTOMER SATISFACTION | CONSEQUENCES | FAIRNESS | ANTECEDENTS | BUSINESS | MODEL | FOUNDATIONS | MARKET-RESEARCH | Studies | Statistical analysis | Retailing industry | Market research | Consumer attitudes
Journal Article
The American economic review, ISSN 0002-8282, 2010, Volume 100, Issue 5, pp. 2060 - 2092
Journal Article
European Journal of Marketing, ISSN 0309-0566, 2007, Volume 41, Issue 9-10, pp. 1173 - 1202
Purpose - Trust and commitment are the central tenets in building successful long-term relationships in the online retailing context... 
Mathematical modelling | Retailing | Electronic commerce | Trust | trust | ISSUES | mathematical modelling | ENVIRONMENTS | CONSUMER | BUSINESS | MODEL | retailing | electronic commerce | MARKET-RESEARCH | Studies | Relationship marketing | Retailing industry | Market research | Mathematical models | Customer relations
Journal Article
Journal of travel research, ISSN 0047-2875, 2019, Volume 59, Issue 4, pp. 004728751985513 - 703
...’ sharing intention, yet the literature has largely overlooked what makes sharing service providers trust a sharing economy platform and decide to continue using... 
continuance intention | INFORMATION-SYSTEMS SUCCESS | CONSUMER TRUST | PRIVACY | online trust | Airbnb | social-technical theory | CONTEXT | sharing economy | SATISFACTION | information systems success model | HOSPITALITY, LEISURE, SPORT & TOURISM | UNIFIED THEORY | SOCIAL COMMERCE | MCLEAN MODEL | TECHNOLOGY
Journal Article
2017, ISBN 9780674971424, viii, 317 pages
.... Antitrust Law in the New Economy considers a wide range of problems that arise around one aspect of information in the marketplace: its quality... 
Antitrust law | Deceptive advertising | Law and legislation | United States | Information services | Consumer protection | Restraint of trade | Disclosure of information
Book
2012, ISBN 0230391249, xxvii, 231
"Explains how all institutions have to turn their relationship with stakeholders into a 'social' one, which involves designing new Trust and Engagement strategies... 
Relationship marketing | Internet marketing | Consumer behavior | Customer relations | Valuation | Business enterprises | Business Communication/General | Customer Relations | Strategy | Industries/Media & Communications Industries | Sales & marketing | Organizational theory & behaviour | Business strategy | Management science
Book
International journal of information management, ISSN 0268-4012, 2013, Volume 33, Issue 2, pp. 318 - 332
Journal Article
European Journal of Information Systems, ISSN 1476-9344, 2017, Volume 18, Issue 3, pp. 205 - 222
.... This study proposes a model to understand the extent to which trust mediates the effects of vendor-specific factors on customers' intention to repurchase from an online vendor... 
trust | e-commerce | repurchasing intention | structural equation modeling | E-commerce | Structural equation modeling | Repurchasing intention | Trust | FIT INDEXES | CONSUMER TRUST | COMPUTER SCIENCE, INFORMATION SYSTEMS | INTEGRATIVE MODEL | NATIONAL CULTURE | LOYALTY | SATISFACTION | BEHAVIORAL INTENTIONS | STRUCTURAL EQUATION MODELS | ELECTRONIC COMMERCE | WEB SITES | Studies | Consumer spending | Reputations | Electronic commerce
Journal Article