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Journal of Organizational Behavior, ISSN 0894-3796, 05/2017, Volume 38, Issue 4, pp. 537 - 557
Journal Article
European Journal of Marketing, ISSN 0309-0566, 04/2014, Volume 48, Issue 3/4, pp. 552 - 571
Purpose – Often, service failures are witnessed by other customers, but little is known about how consumers react to service recovery aimed at other customers.... 
Marketing strategy/methods | Marketing | Inromation processing | ORGANIZATIONAL JUSTICE | BUSINESS | MODEL | PROCEDURAL JUSTICE | INTENTIONS | RECOVERY | IMPACT | CUSTOMER SATISFACTION | Service recovery | CONSEQUENCES | Justice theory | ANTECEDENTS | Deontic justice | PERCEPTIONS | New product failure | Customer loyalty | Research | Studies | Hypotheses | Customer services | Behavior | Emotions | Failure | Defective products
Journal Article
Journal of Applied Psychology, ISSN 0021-9010, 2015, Volume 100, Issue 1, pp. 203 - 215
Journal Article
Business Ethics Quarterly, ISSN 1052-150X, 1/2010, Volume 20, Issue 1, pp. 89 - 106
The deontic model of justice and ethical behavior proposes that people care about justice simply for the sake of justice. This is an important consideration... 
Justice | Morality | Self interest | Ethical behavior | Motivation | Retributive justice | Procedural justice | Cognition | Cognitive models | Business ethics | Applied Philosophy | Social Science | Business and Professional Ethics | RESOURCES | OVERCONSUMPTION | DECISION-MAKING | ORGANIZATIONAL JUSTICE | DISCREPANCY | FAIRNESS | BUSINESS | DISENGAGEMENT | ETHICS | Self-control | Analysis | Deontic logic
Journal Article
Sophia, ISSN 0038-1527, 3/2018, Volume 57, Issue 1, pp. 53 - 67
Journal Article
Journal of Business and Psychology, ISSN 0889-3268, 9/2010, Volume 25, Issue 3, pp. 533 - 541
Journal Article
Procedia - Social and Behavioral Sciences, ISSN 1877-0428, 08/2014, Volume 140, pp. 3 - 8
The purpose of this present study was to examine the relationships between deontic justice and perceived social competence. Participants were 311 (171 female... 
social competence | multiple regression | deontic justice
Journal Article
JOURNAL OF BUSINESS ETHICS, ISSN 0167-4544, 09/2018, Volume 152, Issue 1, pp. 73 - 90
An implicit assumption in most works on change recipient reactions is that employees are self-centred and driven by a utilitarian perspective. According to... 
MANAGEMENT | ORGANIZATIONAL-CHANGE | Policing | BUSINESS | Change resistance | MODEL | AMBIVALENCE | JUSTICE | SENSEMAKING | Change management | Change recipients | SOCIAL-RESPONSIBILITY | Organizational change | RESISTANCE | UNCERTAINTY | Behavioural ethics | STRATEGIC CHANGE | Deontic justice | ETHICS | Analysis | Business schools
Journal Article
by Gan, CJ and Guo, WX and Chai, YD and Wang, DX
PERSONNEL REVIEW, ISSN 0048-3486, 10/2019, Volume 49, Issue 1, pp. 188 - 201
Journal Article