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International Journal of Retail & Distribution Management, ISSN 0959-0552, 05/2018, Volume 46, Issue 5, pp. 507 - 527
Purpose The purpose of this paper is to provide a cohesive overview of the available self-service and customer value literature, identify customer value in self-service kiosks (SSKs... 
Self-service technology | Systematic review | Customer value | Self-service kiosks | Customer experience | QUALITY | MANAGEMENT | ADOPTION | BUSINESS | DOMINANT LOGIC | CONTEXT | SATISFACTION | COMPETITIVE ADVANTAGE | CONSUMER | ACCEPTANCE | FINAL DELIVERIES | TECHNOLOGY | Studies | Retail stores | Algorithms | Customer services | Retailing industry | Quality of service | Research | Samhällsvetenskap | Engineering and Technology | Social Sciences | Teknik
Journal Article
Journal of Risk Research, ISSN 1366-9877, 03/2016, Volume 19, Issue 3, pp. 364 - 387
Following the financial crisis and a series of mis-selling and 'rigging' scandals in the financial services, organisational culture, and particularly the risk... 
treating customers fairly | risk culture | Final Notice | Financial Conduct Authority | content analysis | SOCIAL SCIENCES, INTERDISCIPLINARY | QUALITATIVE CONTENT-ANALYSIS
Journal Article
01/2015
.... More research is needed to assess the importance of flexible payments in attracting reliable low-income customers. 
COMPETITIVENESS | PRIMARY ENERGY | GROSS DOMESTIC PRODUCT | UTILITY MODEL | ENERGY SYSTEMS | FIXED COSTS | GRID ELECTRICITY | ENERGY SERVICE PROVIDERS | CUSTOMER SERVICE | PRIVATE SECTOR | PELLETS | LIGNITE | SOLAR LANTERNS | SOLAR PANELS | ENERGY OUTLOOK | ELECTRICITY SUPPLY | INFORMATION POLICY | DIFFUSION | ELECTRICITY UTILITY | GENERATION | USERS | ELECTRICITY | LIQUEFIED PETROLEUM GAS | ENERGY DEMAND | PETROLEUM | RENEWABLE ENERGY RESOURCES | GRID SOLUTIONS | HYDROPOWER | COVERS | WORLD ENERGY OUTLOOK | CASH FLOWS | ENERGY EFFICIENCY | EQUIPMENT | POWER SUPPLY | MECHANICS | KEROSENE | ENERGY CONSUMPTION | GRID ELECTRICITY SERVICE | POWER LINES | BUSINESS MODEL | FUELS | REAL-TIME DATA | BUSINESS MODELS | PRIVATE SECTOR DEVELOPMENT | FLEXIBILITY | GRID | MARKETING | POWER | ENERGY SOURCES | ENERGY DATA | HOUSEHOLD CUSTOMERS | TRANSMISSION | MOBILE TELEPHONES | RADIO | BANDWIDTH | TRADITIONAL BIOMASS | WORLD ENERGY | PURCHASING POWER | SOLAR HOME SYSTEMS | SOLAR SYSTEM | CASH FLOW | EMISSIONS | MOMENTUM | BOTTOM LINE | COAL | MOBILE PHONES | SOLAR PANEL | TECHNICAL MEASURES | MOBILE TELEPHONY | ACCESS TO MODERN ENERGY | MOBILE TELEPHONE | GRID COMPANIES | SOLID FUELS | RENEWABLE ENERGY | SOLAR POWER | SUSTAINABLE ENERGY | COLOR | ENERGY MIX | FUEL | KNOWLEDGE MANAGEMENT | ENERGY ACCESS | SOLAR SYSTEMS | PETROLEUM GAS | INSTALLATION | ENERGY PRODUCTS | ENERGY SERVICES | ENERGY PROVIDERS | UNIVERSAL ACCESS | ENERGY INTENSITY | ENERGY SERVICE | ENERGY SECTOR | LIGHTING | RELIABILITY | CHARCOAL | MOBILE PHONE | PDF | ENERGY SOLUTIONS | ACCESS TO ELECTRICITY | FINAL ENERGY CONSUMPTION | ENERGY INDUSTRY | PIPELINE | END USER | BRIQUETTES | POWER SYSTEM | RESULTS | SOLAR HOME SYSTEM | ENERGY COMPANIES | APPROACH | FOREST RESIDUES | CUSTOMER BASE | HEATING | NETWORKS | USES | USER | BATTERIES | ELECTRIFICATION | HEATING FUELS | COOKING | MODERN WORLD | SERVICE PROVIDERS | GASEOUS FUELS | TARGETS | TECHNICAL KNOWLEDGE | ENERGY USE | RESULT
Book
International Journal of Production Economics, ISSN 0925-5273, 11/2013, Volume 146, Issue 1, pp. 208 - 218
Joint production and distribution planning at the operational level has received a great deal of attention from researchers. In most industries these processes... 
Perishability | Batching | Lot sizing and scheduling | Vehicle routing problem with time windows | Integrated planning | INTEGRATED PRODUCTION | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | ENGINEERING, MANUFACTURING | ENGINEERING, INDUSTRIAL | Economics | Windows (intervals) | Tasks | Strategy | Lot sizing | Flexibility | Cost engineering | Marketing
Journal Article
Key engineering materials, ISSN 1013-9826, 05/2014, Volume 613, pp. 288 - 295
...), have a high impact on the customers quality perception. Therefore, the improvement... 
End-of-line inspection | Automotive final assembly | Commissioning | Costs | Alignment | Customers | Automotive wheels | Brakes | Automotive components | Assembly
Journal Article
Annales. Etyka w Życiu Gospodarczym, ISSN 1899-2226, 2018, Volume 21, Issue 6, pp. 33 - 47
The purpose of the paper is twofold. Firstly, to formulate a definition of university social responsibility (which takes into account social expectations... 
Business Ethics | Higher Education | Sociology of Education | Maslow, Abraham Harold | Civil society | Higher education | Whistleblowing | Social responsibility | Business ethics | social responsibility | final customer | stakeholder | university | whistleblower
Journal Article
Amfiteatru Economic, ISSN 1582-9146, 2017, Volume 19, Issue SI 11, pp. 1035 - 1049
Journal Article
2014, Directions in Development - Energy and Mining, ISBN 1464803390, 185
The state of the Indian power sector today is an acknowledged constraint to the country’s growth aspirations. This book examines the home-grown Indian... 
Economics | Energy development | Electric utilities | Public-private sector cooperation | India | CHECKS | FINANCIAL CLOSURE | INFORMATION TECHNOLOGY | COSTS OF POWER | ENERGY SHORTAGES | ENERGY MARKETS | POWER PROJECT | POWER CORPORATION | DISCOS | PRIVATE INVESTORS | REVENUE COLLECTION | ISSUANCE | PUBLIC SAVINGS | FIXED COSTS | POWER SUPPLIERS | INVESTMENT TARGETS | ELECTRICITY DISTRIBUTION | DISTRIBUTION NETWORK | GOVERNMENT COMPENSATION | WIND | ECONOMIC GROWTH | PERCENT RATE OF RETURN | TRANSMISSION GRID | ALTERNATIVE ROUTE | SANITATION SECTOR | CUSTOMER SERVICE | DISTRIBUTION FACILITIES | GROWTH IN DEMAND FOR ELECTRICITY | POWER PROCUREMENT | REVERSE AUCTION | POWER PLANTS | FINANCIAL OBLIGATIONS | CUSTOMER SATISFACTION | FINANCIAL PERFORMANCE | GENERATION | FOSSIL | MARKET SHARE | PRIVATE INVESTMENT | INTERNATIONAL INVESTORS | TENDERS | POWER CONTRACTS | POWER REQUIREMENTS | BENEFICIARY | POWER COSTS | POWER | CURRENT ACCOUNT DEFICIT | BANK CREDIT | PAYMENT SYSTEMS | FUEL COSTS | AVAILABILITY | GENERATION BUSINESS | INTERNATIONAL BANKS | DOMESTIC COAL | PURCHASING POWER | CASH FLOW | INTERNATIONAL BANK | EMISSIONS | POWER TRANSMISSION | BOTTOM LINE | COMPETITIVE BIDDING | CREDIT RATING | DEBT | SOLAR ENERGY | COMMERCIAL BANKING | EXCESS POWER | BANKING CRISIS | CONTRACT MANAGEMENT | DIVESTITURE | STATE UTILITIES | TRANSMISSION LINE | FINAL CUSTOMERS | PRIVATE CAPITAL | RENEWABLE ENERGY | PAY CLAUSES | ARREARS | THERMAL POWER | POWER PROJECTS | RESERVE BANK | DISTRIBUTION PRIVATIZATION | CREDITWORTHINESS | POWER PLANT | COMMERCIAL LENDERS | RESERVE | CAPACITY CHARGES | COMMERCIAL CONTRACTS | POWER PURCHASE | SOLAR THERMAL | STOCK MARKET BUBBLE | POWER PRODUCERS | CREDIT WORTHINESS | GOVERNMENT SUPPORT | DISTRIBUTION COMPANIES | BLACKOUTS | GENERATION ASSETS | PRIVATE SECTOR GENERATION CAPACITY | REVENUE SHORTFALLS | RESIDENTIAL CUSTOMERS | POWER GRID | PRIVATE PARTIES | CONTRACTUAL OBLIGATIONS | LARGE CUSTOMERS | BID | POWER PURCHASES | TARIFF STRUCTURES | PRIVATE SECTOR PARTICIPATION | APPROACH | RELIABILITY OF SUPPLY | ELECTRICITY GENERATION | POWER DEVELOPMENT | GROWTH IN DEMAND | DISTRIBUTION LOSSES | BAILOUTS | PEAK DEMAND | PROBABILITY OF DEFAULT | FINANCIAL HEALTH | PUBLIC SECTOR BANKS | UTILITIES | POWER SECTOR | POWER SECTOR REFORM | DISTRIBUTION AREAS | INVESTOR UNCERTAINTY | RENEWABLE ENERGY TECHNOLOGY | TAX COLLECTIONS | LEGAL FRAMEWORK | LNG | RISK TOLERANCE | BIDS | GROSS DOMESTIC PRODUCT | FOSSIL FUEL | PRIVATE INVESTOR | DEFICITS | KILOWATT-HOURS | GENERATORS | POWER SHORTAGES | POLITICAL ECONOMY | AUCTIONS | CREDIT RATING AGENCIES | PUBLIC SECTOR ENTITIES | JOINT VENTURES | AMORTIZATION | ELECTRIC POWER | ELECTRICITY SUPPLY | PUBLIC SUBSIDIES | COMMERCIAL BANK LOANS | PUMPING | ELECTRICITY | KILOWATT-HOUR | SOLAR PROJECTS | REGULATORY FRAMEWORK | BULK POWER | BROWNOUTS | INFRASTRUCTURE DEVELOPMENT | BIDDING PROCESS | COMMERCIAL BANK | FINANCIAL RETURNS | NATURAL GAS | ELECTRIC SUPPLY | OUTSOURCING | ELECTRICITY GENERATION CAPACITY | CAPACITY UTILIZATION | COMPETITIVE BIDDING PROCESS | CONCESSION | FINANCIAL CRISIS | WINNING BIDDERS | BANKING SECTOR STABILITY | POTENTIAL INVESTORS | INFLATION | AUCTION | HOLDING | PRICE DISCOVERY | COMPETITIVE PROCUREMENT | COMMERCIAL BANKS | PUBLIC SECTOR | GOVERNMENT OWNERSHIP | COAL | TAX | ANNUAL REVENUE REQUIREMENT | CAPITAL EXPENDITURE | TRANSMISSION LINES | INDEPENDENT POWER PRODUCERS | INFRASTRUCTURE SECTOR | SOLAR POWER | FUEL | PRICE INCREASES | ENERGY SUPPLY | MICROFINANCE | POWER CONSUMPTION | POWER GENERATION | STOCK MARKET | HEAT RATE | POWER PURCHASE AGREEMENTS | FRANCHISEES | RURAL ELECTRIFICATION | BANKING SYSTEM | GRIDS | CONSUMPTION OF ELECTRICITY | POWER PRODUCER | COST OF POWER | HOUSEHOLD SAVINGS | MOBILE PHONE | HEAT | JOINT VENTURE | LOW TARIFFS | FINANCES | FUEL PRICES | POWER THEFT | POWER DISTRIBUTION | TRANSPARENCY | ELECTRICITY SECTOR | FINANCIAL VIABILITY | LARGE CONGLOMERATES | AMOUNT OF POWER | REVERSE AUCTIONS | POWER SECTORS | BANKING SECTOR | END USERS | PRIVATE PARTY | FOREIGN LENDERS | FUEL SUPPLY | FUEL COST | OPEN ACCESS | POWER COMPANY | DIESEL
eBook
The Engineering Economist, ISSN 0013-791X, 12/2012, Volume 57, Issue 4, pp. 284 - 301
...; unless the manufacturer and customer have a close working relationship, it is likely that this information is all that the manufacturer will have available in a typical business environment. We model time-discounted revenues and costs as a function of the spare parts order amount. We consider two different versions of the problem-incremental replenishment and no replenishment-that operate by determining the rate of change of the total profit with respect to the order amount q. 
FINAL ORDER PROBLEM | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | MANAGEMENT | PRODUCT | BUSINESS | ENGINEERING, INDUSTRIAL | SERVICE PARTS | SPARE PARTS | Maintainability (Engineering) | Supply and demand | Spare parts | Marketing research | Analysis | Post-production | Failure rates | Replenishment | Mathematical models | Optimization | Supplying | Business
Journal Article
Internet Research, ISSN 1066-2243, 2018, Volume 28, Issue 2, pp. 500 - 519
Purpose Online retailers widely use self-service parcel delivery as a solution to the last-mile logistics problems. The purpose of this paper is to investigate... 
Self-service parcel delivery | Online retailing | Consumer coproduction theory | Technology readiness | Resource matching theory | INFORMATION TECHNOLOGY | COMPUTER SCIENCE, INFORMATION SYSTEMS | INNOVATIVENESS | BUSINESS | MODEL | TELECOMMUNICATIONS | PLANNED BEHAVIOR | IMPACT | E-COMMERCE | CUSTOMER SATISFACTION | ACCEPTANCE | FINAL DELIVERIES | COPRODUCTION
Journal Article
UPB Scientific Bulletin, Series D: Mechanical Engineering, ISSN 1454-2358, 2009, Volume 71, Issue 1, pp. 65 - 72
Journal Article
2003, Morgan Kaufmann series in interactive technologies, ISBN 9781558609235, xvi, 560
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development.... 
User interfaces (Computer systems) | Human-computer interaction
Book
2003, Morgan Kaufmann series in interactive technologies, ISBN 9781558609235, xvi, 560
The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development.... 
User interfaces (Computer systems) | Human-computer interaction
Book
2015, 2, ISBN 0471444731, 1
When we write a proposal, we are usually offering to do some work or provide some product at a specified price for a specific customer... 
customers' needs | final checklist | winning proposals | Final checklist | Customers' needs | Winning proposals
Book Chapter
01/2012, ISBN 0470918004, 18
...Chapter = c04 Date: Oct 14, 2010 Time: 9:20 pm CHAPTER 4 Know Your Customers and Suppliers The Dangers of State-Owned Entities A s discussed in Chapter 1... 
Final Judgment Call | Gift | Foreign Government | State‐Owned Entity | FCPA risk | Instrumentalities | Compliance Department
Book Chapter
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