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Journal of Occupational Health Psychology, ISSN 1076-8998, 07/2017, Volume 22, Issue 3, pp. 299 - 313
Journal Article
Journal of Organizational Behavior, ISSN 0894-3796, 02/2016, Volume 37, Issue S1, pp. S57 - S88
Summary A growing body of research explores workplace incivility, defined as low‐intensity deviant workplace behavior with an ambiguous intent to harm. In the... 
workplace deviance | review | incivility | MANAGEMENT | CIVILITY | EMPLOYEE | PSYCHOLOGY, APPLIED | BUSINESS | MODEL | REFERENCE PERIODS | IMPACT | WORKGROUP INCIVILITY | CUSTOMER INCIVILITY | COUNTERPRODUCTIVE WORK BEHAVIOR | MODERATING ROLE | ORGANIZATIONAL TRUST | Organizational behavior | Analysis | Literature reviews | Workplaces | Work environment | Deviant behaviour | Ambiguity
Journal Article
Journal of Organizational Behavior, ISSN 0894-3796, 07/2019, Volume 40, Issue 6, pp. 723 - 739
Journal Article
Computers in Human Behavior, ISSN 0747-5632, 05/2015, Volume 46, pp. 191 - 201
•We conducted an experiment to examine incivility perpetration in email.•We manipulated workload and received civility.•Participants perpetrated more... 
Incivility | Email communication | Workload | WORKPLACE INCIVILITY | BEHAVIOR | PERFORMANCE | CONTEXT | PSYCHOLOGY, EXPERIMENTAL | PSYCHOLOGY, MULTIDISCIPLINARY | IMPACT | MAIL | COMPUTER-MEDIATED COMMUNICATION | RECIPROCITY | CYBER INCIVILITY | AGGRESSION | Social aspects | Electronic mail systems | Hypotheses | Email | Electronic mail | Human behavior | Offices | Stimuli
Journal Article
Journal of Hospitality Marketing & Management, ISSN 1936-8623, 01/2017, Volume 26, Issue 1, pp. 48 - 66
The present research sought to understand customer and employee incivility in the hospitality industry. The study identified customer actions that are... 
service industry | hotel management | employee incivility | Aggression | customer education | customer incivility | JOB STRESS | WORKPLACE INCIVILITY | MANAGEMENT | BEHAVIOR | MISTREATMENT | SERVICE ENCOUNTERS | CONSUMER MISBEHAVIOR | BUSINESS | EDUCATION | MECHANICAL TURK | EMOTION REGULATION | HOSPITALITY, LEISURE, SPORT & TOURISM
Journal Article
Journal of Professional Nursing, ISSN 8755-7223, 03/2018, Volume 34, Issue 2, pp. 92 - 96
Journal Article
Nordic Journal of Working Life Studies, ISSN 2245-0157, 06/2016, Volume 6, Issue 2, p. 3
The present study investigated workplace incivility in a Swedish context. The first aim was to assess how common the phenomenon is and the second was to study... 
Samhällsvetenskap | Well-being | Social Sciences | Instigated workplace incivility | Psychology | Experienced workplace incivility, instigated workplace incivility, Swedish context, well-being, witnessed workplace incivility | Swedish context | Psykologi | Experienced workplace incivility
Journal Article
Journal of Applied Psychology, ISSN 0021-9010, 12/2017, Volume 102, Issue 12, pp. 1658 - 1672
Using an experimental experience sampling design, we investigate how witnessing morning rudeness influences workers' subsequent perceptions and behaviors... 
Perceptions | Rudeness | Primary appraisal | Core self-evaluations | ESM | INTERPERSONAL MISTREATMENT | WORKPLACE INCIVILITY | SPREADING ACTIVATION | MANAGEMENT | PSYCHOLOGY, APPLIED | CONSTRUCT ACCESSIBILITY | primary appraisal | perceptions | WORKGROUP INCIVILITY | SOCIAL SUPPORT | NEGATIVE AFFECTIVITY | THEORETICAL-ANALYSIS | rudeness | MODERATING ROLE | core self-evaluations
Journal Article
Computers in Human Behavior, ISSN 0747-5632, 03/2017, Volume 68, pp. 368 - 377
Using the 2012 presidential election as a case study, this work set out to understand the relationship between negative political advertising and political... 
Incivility | Political participation | Big data | Political advertising | ADS | ONLINE INCIVILITY | PSYCHOLOGY, MULTIDISCIPLINARY | CIVILITY | EMOTIONS | VOTER | PSYCHOLOGY, EXPERIMENTAL | TURNOUT | Case studies | Measurement | Elections | Social media | Analysis | Presidents
Journal Article