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International Journal of Communication, ISSN 1932-8036, 2017, Volume 11, pp. 3182 - 3202
As interest in political incivility has grown, scholarly conceptualizations of incivility have diverged, often centering on politeness theory or deliberative... 
Incivility | Partisanship | Politics | Experiments | politics | DEMOCRACY | experiments | partisanship | ONLINE | COMMUNICATION | incivility | Analysis | Nonviolence
Journal Article
Organization Science, ISSN 1047-7039, 2016, Volume 27, Issue 1, pp. 123 - 140
Leveraging the social hierarchy literature, the present research offers a role-based account of the antecedents of interpersonal conflict. Specifically, we... 
Status | Hierarchy | Conflict | Power | MANAGEMENT | PERFORMANCE | hierarchy | PEER | INCIVILITY | MODEL | INTRAGROUP CONFLICT | WORKPLACE | WORK | EXPERIENCE | power | AGGRESSION | status | conflict | Organizational behavior | Analytical hierarchy process | Analysis | Methods | Interpersonal conflict
Journal Article
Journal of economic behavior & organization, ISSN 0167-2681, 2019, Volume 160, pp. 83 - 99
•We conduct an experiment to study the effect of social media on social capital.•We provide the first experimental evidence of a positive effect of online... 
Trust game | Social media | Cooperation | Online incivility | Social networks | Facebook | Trust | INCIVILITY | INVENTORY | CROSS-COUNTRY | RELIGION | VERSION | ECONOMICS | ONLINE NETWORKS | INTERNET USE | COMMUNICATION | BENEFITS | Social aspects | Usage | Online social networks
Journal Article
Organization Science, ISSN 1047-7039, 6/2011, Volume 22, Issue 3, pp. 754 - 771
Journal Article
Media Watch, ISSN 0976-0911, 2017, Volume 8, Issue 2, pp. 126 - 142
Journal Article
Tusiah-i amuzish dar ulum-i pizishki-i Zanjan, ISSN 2251-9521, 06/2017, Volume 9, Issue 22, pp. 103 - 111
Background and Objective: Inappropriate behaviors in academic environments can strongly disturb both teaching and learning processes and make conflict and... 
Dental students | Behavior | Attitude | incivility
Journal Article
Journal of computer-mediated communication, ISSN 1083-6101, 2015, Volume 20, Issue 2, pp. 188 - 203
Comments posted to news sites do not always live up to the ideals of deliberative theorists. Drawing from theories about deliberation and group norms, this... 
Civility | Deliberation | Journalism | Online Forums | News | ANONYMITY | INCIVILITY | ONLINE | DISCOURSE | INFORMATION SCIENCE & LIBRARY SCIENCE | MEDIA | INTERACTIVITY | MODERATION | COMMUNICATION | Drawing | Stations | Television stations | Organizations | Norms | Markets | Recognition
Journal Article
Public Opinion Quarterly, ISSN 0033-362X, 11/2019, Volume 83, Issue 3, pp. 487 - 509
Abstract How do online media increase opinion polarization? The “echo chamber” thesis points to the role of selective exposure to homogeneous views and... 
ANONYMITY | CIVILITY | DEMOCRACY | POLITICAL SCIENCE | NEWS | INCIVILITY | SOCIAL SCIENCES, INTERDISCIPLINARY | HOT COGNITION | COMMUNICATION
Journal Article
Political communication, ISSN 1091-7675, 2011, Volume 28, Issue 1, pp. 19 - 41
Most research on incivility in American politics focuses on its effects on citizens' political attitudes and behaviors, in spite of remarkably little data on... 
blogs | talk radio | polarization | political commentary | infotainment | political culture | incivility | Infotainment | Political commentary | Polarization | Blogs | Talk radio | NEGATIVITY | ERA | POLITICAL SCIENCE | FOUNDATIONS | COMMUNICATION | Politics | Talk shows | Discourse analysis | Content analysis | Television news
Journal Article
Journal of management, ISSN 1557-1211, 2010, Volume 36, Issue 6, pp. 1486 - 1504
Workplace incivility research has focused on within-organizational sources of incivility, and less attention has been paid to outside-organizational sources... 
job demands | emotional exhaustion | customer service | incivility | RESOURCES MODEL | MANAGEMENT | ORGANIZATIONAL JUSTICE | WORK BEHAVIOR CWB | BUSINESS | INJUSTICE | SOCIAL-EXCHANGE | MEDIATING ROLE | SERVICE EMPLOYEES | WORKPLACE AGGRESSION | NEGATIVE AFFECTIVITY | BURN-OUT | Organizational behavior | Influence | Customer service | Analysis
Journal Article
Journal of Service Research, ISSN 1094-6705, 8/2011, Volume 14, Issue 3, pp. 302 - 317
Employees sometimes engage in uncivil behavior in the workplace. We ask (a) How commonly do customers witness an employee behaving uncivilly? (b) What negative... 
Anger | Repurchase intentions | Employee incivility | Deontic justice | Customer encounters | customer encounters | QUALITY | PERFORMANCE | GETTING EVEN | INCIVILITY | SELF | BUSINESS | anger | repurchase intentions | SATISFACTION | deontic justice | employee incivility | ORIENTATION | CONSEQUENCES | BEHAVIORS | PERCEPTIONS
Journal Article
New Media & Society, ISSN 1461-4448, 2/2018, Volume 20, Issue 2, pp. 777 - 795
The study investigates the flagging behavior as specific type of bystander intervention against uncivil user comments in comments sections on news sites. Two... 
HELP | GROUP-SIZE | experiment | impoliteness | EMPATHY | Bystander intervention | NORMS | user comments | flagging | ONLINE | COMMUNICATION | incivility
Journal Article
Teaching and learning in nursing, ISSN 1557-3087, 2015, Volume 10, Issue 4, pp. 156 - 160
It is clear that a culture laden with incivility creates a difficult work environment. Incivility has not excluded nursing academe. Uncivil interactions in the... 
Incivility | Nursing faculty | Concept analysis
Journal Article