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2011, ISBN 9781609606084, xxv, 363
"This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific... 
Electronic commerce
Book
Medical reference services quarterly, ISSN 0276-3869, 1982
Quarterly. Intended for medical reference librarians in all settings; will deal with topics of current interest and practical value, as well as research topics... 
Medicine | Information Systems | Reference services (Libraries) | Library Services | Information Services | Libraries, Medical
Journal
Technical services quarterly, ISSN 0731-7131, 1983
Journal
2013, IFLA publications, ISBN 3110280868, Volume 159, 423
The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and... 
Information services | Libraries | Marketing
Book
Library collections, acquisitions & technical services, ISSN 1464-9055, 1999
Journal
Journal of technology in human services, ISSN 1522-8835, 1999
Journal
2016, New edition, ISBN 9781472484727, xvi, 203 pages
Modern library services can be incredibly complex. Much more so than their forebears, modern librarians must grapple daily with questions of how best to... 
Public services (Libraries) | Evaluation | Methodology | Library users | Attitudes | Ethnology | College students | Planning | Academic libraries | Library & Information Sciences | Library & Information Science | Librarianship | Academic libraries - Planning
Book
2015, 3rd ed., ISBN 0838913113, xiii, 218
In this third edition, the authors again offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission,... 
Public services (Libraries) | Evaluation | United States
Book
2011, ISBN 1856045978, xvi, 208
Book
Cataloging & classification quarterly, ISSN 0163-9374, 1981
Journal
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