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2004, ISBN 9780415301923, 168
Through observations in three intensive care units, this book draws on the reality of practice to explore how nurses and doctors work in intensive care... 
Interpersonal relations | Attitudes | Clinical medicine | Nurse and physician | Physicians | Nurses | Nursing & Ancillary Services | Medical Sociology | Nursing
eBook
1991, ISBN 9780877228042, xxviii, 281
Book
1999, ISBN 0205270077, xi, 251
Book
2005, ISBN 9780071446372, xviii, 281
The authors show how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad... 
Interpersonal relations | Communication in management | Communication in organizations | Interpersonal confrontation | Interpersonal communication
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