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Journal of World Business, ISSN 1090-9516, 07/2013, Volume 48, Issue 3, pp. 398 - 406
Technological developments and internationalization have made virtual communication a central part of everyday life in many larger organizations. In recent... 
Multinational corporations | Multicultural teams | Cultural distance | Equivocality | Knowledge sharing | Denmark | ICT | Language use | Inter-unit communication | Intercultural communication | India | CONFLICT | MANAGEMENT | BUSINESS | IDENTITY | ORGANIZATIONS | LEADERSHIP | DIVERSITY | COMMUNICATION MEDIA | HYBRID | International business enterprises | Analysis
Journal Article
Computers in Human Behavior, ISSN 0747-5632, 12/2018, Volume 89, pp. 199 - 206
The study introduces a model of crisis information sharing based on Twitter discussions of the missing Malaysian Airlines Flight 370. Grounded in the... 
Social media | Information sharing | ELM | Twitter | Diffusion | Crisis communication | Peripheral cues | OPINION LEADERS | MATTERS | BEHAVIOR | POWER | NETWORKS | CREDIBILITY ASSESSMENT | PSYCHOLOGY, EXPERIMENTAL | PSYCHOLOGY, MULTIDISCIPLINARY | DISASTER | TRAGEDY | MEDIA | CUES | Analysis | School facilities | Education parks
Journal Article
Online Information Review, ISSN 1468-4527, 08/2011, Volume 35, Issue 4, pp. 558 - 580
Journal Article
Cornell Hospitality Quarterly, ISSN 1938-9655, 8/2015, Volume 56, Issue 3, pp. 320 - 331
Despite everyone’s best efforts, restaurant service falls short at times. In those situations, guests perceive a service failure, and many complain. This study... 
complaint communication, customer satisfaction | food and food service | operations | multi-unit restaurant management | Media Richness Theory | Consumer behavior | Consumer complaints | Analysis | Interpersonal relations | Customer relations | Methods | Restaurant industry
Journal Article
International Journal of Selection and Assessment, ISSN 0965-075X, 06/2017, Volume 25, Issue 2, pp. 125 - 137
Despite the high use of social media in graduate recruitment campaigns, research has yet to examine how it compares with websites and videos in influencing job... 
NETWORKING SITES | MANAGEMENT | PSYCHOLOGY, APPLIED | EXPLANATIONS | WORK | EQUIVOCALITY | COMMUNICATION MEDIA | APPLICANT REACTIONS | JOB | SELECTION | ATTITUDES | Recruiting | Social media | Analysis | College graduates | Employment services | Social aspects | Online services
Journal Article
08/2017, Advances in Knowledge Acquisition, Transfer, and Management, ISBN 9781522529569, 350
The application of emerging multimedia innovations can significantly benefit organizations across different sectors. These tools aid in increasing competitive... 
Organizational learning
eBook
Information & Management, ISSN 0378-7206, 03/2017, Volume 54, Issue 2, pp. 241 - 255
Journal Article
Journal of Business Research, ISSN 0148-2963, 06/2018, Volume 87, pp. 36 - 45
Consumers' make decisions based on information gathered from sources that vary in the richness of the medium. Some media are rich, and include video and audio... 
Information search | Media richness | Choice | Perceived cost | Decision making | BEHAVIOR | PERFORMANCE | M-COMMERCE | ACCESSIBILITY | BUSINESS | MODEL | DECISION-MAKING | FRAMEWORK | EXPERIENCE | SELECTION | JUDGMENTS | Decision-making | Consumer behavior | Business schools | Information management | Consumer education
Journal Article
Journal of Electronic Commerce in Organizations, ISSN 1539-2937, 01/2020, Volume 18, Issue 1, p. 18
Social media usage keeps exploding all over the world which makes it an incrementally important resource to be more competitive in both business-to-customer... 
Digital media | Media richness | Business to business commerce | Coordination | Social media | Social networks | Business competition | Marketing | Sophistication
Journal Article
International Journal of Information Management, ISSN 0268-4012, 02/2020, Volume 50, pp. 353 - 364
•Selecting the appropriate media to help consumers make decisions is crucial.•We find out how mobile media richness affects different AISAS stages.•Marketers... 
Model | Product characteristics | Mobile advertisement | Media richness | AISAS | PERSPECTIVE | PERFORMANCE | M-COMMERCE | ADOPTION | ATTITUDES | SOCIAL PRESENCE | IMPACT | SATISFACTION | INFORMATION SCIENCE & LIBRARY SCIENCE | EQUIVOCALITY | Mobile advertising | Transit advertising | Electronic devices | Decision making | Media | Commerce | Risk perception | Marketing | Mobile commerce | Consumer behavior | Questionnaires | Data collection | Advertising
Journal Article
Accounting, Auditing and Accountability Journal, ISSN 0951-3574, 07/2009, Volume 22, Issue 6, pp. 933 - 952
The purpose of this paper is to determine whether the presentation medium of corporate social and environmental web site disclosure has an impact on user trust... 
Visual media | Corporate social responsibility | Information media | Internet | Disclosure | Usage | Web sites | Analysis | Visual perception | Studies | Social responsibility | Corporate image | International
Journal Article