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2007, Syntaxis communication guides, ISBN 0978582330, x, 129
Book
2015, Information society series, ISBN 0262028948, xi, 237
Internet trolls live to upset as many people as possible, using all the technical and psychological tools at their disposal. They gleefully whip the media into... 
Online identities | Online chat groups | Online etiquette | Internet users | Moral and ethical aspects | Internet | Social aspects | Communication, Networking and Broadcast Technologies | Computing and Processing | General Topics for Engineers | Technology | Online etiquette - Social aspects
Book
2017, ISBN 9783319562728, xv, 218 pages
This book investigates what influence online incivility - through user-generated comments on news websites - has on public debate. Built on the premise that... 
Public opinion | Mass media | Public policy | Courtesy | Online etiquette
Book
1999, ISBN 9780195125573, 275
How men and women interact, the respect young show old and old show young, and who doffs their hat to whom provides a telling window on American cultural... 
History | Etiquette | Sociology, Social Studies
eBook
2013, ISBN 9780789750242, xii, 303
Overview: Ever seem like the Web is just one big screaming match? Ever feel like you're refereeing a worldwide tantrum on YOUR social media sites, blogs, and... 
Online dispute resolution | Online etiquette
Book
2016, Digital formations, ISBN 1433129590, Volume 104, xii, 239
Book
2015, Mouton series in pragmatics, ISBN 3110240068, Volume 11., xii, 357
Book
03/1999, ISBN 0814479987, 161
In an era when companies are competing on the basis of service, manners are much more than a social nicety --- they're a crucial business skill. In fact, good... 
Business communication | Business etiquette
eBook
Book
2011, 1st Atria Books hbk. ed., ISBN 1451671881, viii, 229
"A crash course in making mobile work. The Impulse Economy is a must read" (Shelly Palmer, NBC Universal host, leading author and blogger on digital media).We... 
Internet marketing | Consumer behavior | Teleshopping
Book
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