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Revista Alcance (Online), 05/2018, Volume 25, Issue 2, pp. 226 - 239
Este artigo enfatiza o trabalho desenvolvido pelas empreendedoras ceramistas de Padre Paraíso, municipio localizado na região nordeste do estado de Minas... 
Quality of service | Libraries
Journal Article
Web Semantics: Science, Services and Agents on the World Wide Web, ISSN 1570-8268, 2004, Volume 1, Issue 3, pp. 281 - 308
Workflow management systems (WfMSs) have been used to support various types of business processes for more than a decade now. In workflows or Web processes for... 
Web service quality of service | Workflow quality of service | Web process quality of service | Predictive quality of service | Business process management | Workflow management systems
Journal Article
Revista Gestão Universitária na América Latina, ISSN 1983-4535, 01/2018, Volume 11, Issue 1, p. 1
Este estudo tem como objetivo apresentar uma proposta para avaliação da satisfação com a qualidade de serviços no ensino. As dimensões do modelo proposto foram... 
Students | Education | Quality of service
Journal Article
IEEE Transactions on Industrial Informatics, ISSN 1551-3203, 05/2014, Volume 10, Issue 2, pp. 1497 - 1505
Journal Article
IEEE Transactions on Vehicular Technology, ISSN 0018-9545, 08/2016, Volume 65, Issue 8, pp. 6010 - 6023
Journal Article
IEEE Communications Surveys & Tutorials, ISSN 1553-877X, 2016, Volume 18, Issue 3, pp. 1617 - 1655
Journal Article
Sosyoekonomi, ISSN 1305-5577, 01/2019, Volume 27, Issue 39, pp. 175 - 185
In recent years, there has been a major change in the field of public internal audit in England. The structure of the public internal audit has been... 
Quality of service | Decentralization | Internal auditing
Journal Article
Çanakkale Onsekiz Mart Üniversitesi Yönetim Bilimleri Dergisi, 01/2019, Volume 17, Issue 33, pp. 137 - 164
1950'li yıllardan itibaren başlayan kırdan kente göç sürecinde kentlerin nüfusu hızla artmış, yerel yönetimler ise kentli nüfusa hizmet sunmada yetersiz... 
Municipalities | Local government | Legislation | Quality of service
Journal Article
Organizasyon ve Yönetim Bilimleri Dergisi, 01/2019, Volume 11, Issue 1, p. 67
Son dönemde kalite üzerinde yapılan çalışmalarda, hizmet kalitesi beklenen kalite ve algılanan kalite kavramları üzerinden değerlendirilmektedir. Müşterilerin... 
Health facilities | Dental health | Quality of service
Journal Article
Organizasyon ve Yönetim Bilimleri Dergisi, 01/2019, Volume 11, Issue 1, p. 21
Üretim işletmelerinin yanında, hizmet işletmeleri de kalite konusuna büyük önem vermektedirler. Neredeyse her sektör alanında, hizmet kalitesi kavramının bahsi... 
Quality of service | Colleges & universities | Perceptions
Journal Article
Revista Produção Online, ISSN 1676-1901, 01/2019, Volume 19, Issue 3, p. 876
This study aims to evaluate the quality of the service provided by foreign trade advisers from Serra Gaucha, in southern Brazil, identifying the most important... 
International trade | Advisors | Quality of service
Journal Article
IEEE Transactions on Multimedia, ISSN 1520-9210, 10/2011, Volume 13, Issue 5, pp. 1052 - 1065
Journal Article
IEEE Communications Magazine, ISSN 0163-6804, 08/2017, Volume 55, Issue 8, pp. 138 - 145
Journal Article
Journal of business research, ISSN 0148-2963, 10/2016, Volume 69, Issue 10, pp. 4278 - 4278
This research builds upon a service recovery framework, providing new perspectives on the role of two discrete, positive emotions -- gratitude and pride -- in... 
Studies | Quality of service
Journal Article
TURAN : Stratejik Arastirmalar Merkezi, ISSN 1308-8041, 10/2018, Volume 10, Issue 40, p. 66
Uluslararası seyahat eden yolcuların seyahatleri sırasında kullandıkları transfer/transit (geçit) havaalanlarında yaşadıkları deneyimler ve algıladıkları... 
Passengers | Quality of service | Airports | Perceptions
Journal Article
Revista Gestão Organizacional, 09/2018, Volume 11, Issue 3
Entende-se que a comunicação interna para as organizações hospitalares deve ser vista como a ferramenta principal para que se atinja as suas necessidades e,... 
Hospitals | Quality of service | Health care delivery
Journal Article
REMark, 09/2016, Volume 15, Issue 5, p. 699
  Market-oriented service delivery is a challenge for organizations around the world, whose solution involves the articulation of several disciplines. In this... 
Studies | Services | Quality of service
Journal Article
IEEE Transactions on Multimedia, ISSN 1520-9210, 10/2014, Volume 16, Issue 6, pp. 1597 - 1609
Journal Article
Management Science, ISSN 0025-1909, 05/2018, Volume 64, Issue 5, p. 2380
Journal Article
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