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Future Generation Computer Systems, ISSN 0167-739X, 02/2016, Volume 55, pp. 62 - 73
Grid computing brings heterogeneity and decentralization to the world of science and technology. It leverages every bit of idle computing resources and... 
Service level agreement | Grid job scheduling | Success rate strategy | Service pricing strategy | Quality of service | Request forwarding | COMPUTER SCIENCE, THEORY & METHODS | Middleware | Algorithms
Journal Article
Future Generation Computer Systems, ISSN 0167-739X, 2007, Volume 23, Issue 6, pp. 748 - 759
Efficient management of service level agreements which specify mutually-agreed understandings and expectations of service provision has been a subject of... 
Negotiation | Service composition | Service level agreement | Coordination | Agent technology | agent technology coordination | AGENTS | COMPUTER SCIENCE, THEORY & METHODS | service composition | negotiation | service level agreement
Journal Article
Journal Article
ACM Computing Surveys (CSUR), ISSN 0360-0300, 04/2015, Volume 47, Issue 3, pp. 1 - 21
Managing Service Level Agreement (SLA) within a cloud-based system is important to maintain service continuity and improve trust due to cloud flexibility and... 
trust | Negotiation | SLA | renegotiation | Renegotiation | Trust | Legal Aspect | AGENTS | COMPUTER SCIENCE, THEORY & METHODS | Management | SLAS | Cloud computing | Safety and security measures | Data security | Methods | Surveys | Continuity | Computation | Flexibility | Negotiations
Journal Article
COMPUTER JOURNAL, ISSN 0010-4620, 10/2018, Volume 61, Issue 10, pp. 1429 - 1442
Nowadays, the access to a cloud computing environment is provided on-demand, offering transparent services to clients. Although the cloud allows an abstraction... 
COMPUTER SCIENCE, SOFTWARE ENGINEERING | COMPUTER SCIENCE, HARDWARE & ARCHITECTURE | MANAGEMENT | optimization | ALGORITHM | COMPUTER SCIENCE, INFORMATION SYSTEMS | COMPUTER SCIENCE, THEORY & METHODS | cloud computing | service level agreement | RESOURCE
Journal Article
Future Generation Computer Systems, ISSN 0167-739X, 01/2016, Volume 54, pp. 247 - 259
Automated Service Level Agreements (SLAs) have been proposed for cloud services as contracts used to record the rights and obligations of service providers and... 
Service Level Agreements lifecycle | Actor system | Cloud | COMPUTER SCIENCE, THEORY & METHODS | Actresses | Actors
Journal Article
Software: Practice and Experience, ISSN 0038-0644, 12/2019, Volume 49, Issue 12, pp. 1689 - 1711
Summary With an ever‐increasing variety and complexity of Internet of Things (IoT) applications delivered by increasing numbers of service providers, there is... 
SLA specification | IoT | service level agreement | Specifications | Internet of Things
Journal Article
IEEE Transactions on Services Computing, ISSN 1939-1374, 01/2017, Volume 10, Issue 1, pp. 52 - 65
Nowadays, service trading over the Web is gaining momentum. In this highly dynamic scenario, both providers and consumers need to formalize their contractual... 
Vocabulary | Computational modeling | Biological system modeling | service management | business services | Ontologies | semantic modeling | Proposals | Service level agreements | service trading | Semantics | semantic analysis | quality of services | ONTOLOGIES | COMPUTER SCIENCE, SOFTWARE ENGINEERING | WEB SERVICES | COMPUTER SCIENCE, INFORMATION SYSTEMS
Journal Article
Production and Operations Management, ISSN 1059-1478, 09/2013, Volume 22, Issue 5, pp. 1103 - 1117
Service level agreements (SLAs) are widely employed forms of performance‐based contracts in operations management. They compare performance during a period... 
moral hazard | performance‐based contract | inventory management | strategic behavior | service level agreement | performance-based contract | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | CONTRACTS | ENGINEERING, MANUFACTURING | SUPPLY CHAIN COORDINATION | Inventory control | Analysis | Service level agreements
Journal Article
Renewable Energy, ISSN 0960-1481, 04/2019, Volume 134, pp. 1017 - 1033
The evolvement of prosumers (energy producing consumers) in Smart Grid (SG) ensures reliable and efficient bi-directional power-flow. However, the prosumers... 
Energy district | Service level agreement | Stochastic optimization | Prosumers | Smart grid | Energy management system | GREEN & SUSTAINABLE SCIENCE & TECHNOLOGY | IMPACT | ENERGY & FUELS | POWER | DSM | Weather | Electrical engineering | Energy trading | Pricing | Models | Electric power production | Wind power | Energy management systems
Journal Article
Software: Practice and Experience, ISSN 0038-0644, 06/2019, Volume 49, Issue 6, pp. 995 - 1012
Summary Cloud computing is an innovative computing paradigm designed to provide a flexible and low‐cost way to deliver information technology services on... 
scheduling | SLA | imbalance | load balancing | quality of service | cloud computing | COMPUTER SCIENCE, SOFTWARE ENGINEERING | QUALITY | WORKLOAD | ALGORITHM | SIMULATION | Data centers | Cloud computing | Algorithms | Consumers | Computing costs | Task scheduling | Scheduling | Resource management | Servers | Load balancing
Journal Article
European Journal of Operational Research, ISSN 0377-2217, 02/2019, Volume 273, Issue 1, pp. 131 - 145
In this paper, a mathematical model is developed to tackle a Consistent Vehicle Routing Problem, which considers customers with multiple daily deliveries and... 
Consistent vehicle routing problem | Pharmaceutical industry | Service level agreements | Matheuristics | OPERATIONS RESEARCH & MANAGEMENT SCIENCE | VARIABLE NEIGHBORHOOD SEARCH | ALGORITHM | TIME WINDOWS | DEPOT | RELEASE DATES | Analysis | Logistics
Journal Article
Journal Article
IEEE Communications Magazine, ISSN 0163-6804, 01/2004, Volume 42, Issue 1, pp. 36 - 43
Journal Article