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Industrial marketing management, ISSN 0019-8501, 2011, Volume 40, Issue 2, pp. 231 - 239
...) logic held at the University of Otago in December 2008. It builds on the papers presented and discussions at the forum, on previous papers within the S-D logic field and relates these to the research of the IMP... 
Value | Service-Dominant logic | Service | IMP | Business actors | INTERNATIONALIZATION | MANAGEMENT | BUSINESS | FIRM | Service-Dominant logic theory | Industrial Marketing and Purchasing Group (IMP)
Journal Article
Journal of business research, ISSN 0148-2963, 2016, Volume 69, Issue 8, pp. 2981 - 2989
While most investigations of value and value co-creation empirically focus on either the individual micro-level or the collective macro-level, a systemic... 
Synergetics | Value co-creation | Service ecosystems | Public value | Service-dominant logic | Self-organization | PERSPECTIVE | ENGAGEMENT | PROPOSITIONS | BUSINESS | DOMINANT LOGIC | CONTEXT | Environmental aspects | Business schools | Social aspects | Ecosystems
Journal Article
Journal of destination marketing & management, ISSN 2212-571X, 2013, Volume 2, Issue 2, pp. 59 - 61
.... This essay suggests taking the service-dominant logic as an alternative angle to understand the rationale and implications of smart tourism development in China. © 2013... 
Smart tourism | Value co-creation | Tourist experience | Destination competitiveness | Social media | Service-dominant logic (SDL) | MANAGEMENT | INTERNET | HOSPITALITY, LEISURE, SPORT & TOURISM
Journal Article
The Journal of services marketing, ISSN 0887-6045, 2014, Volume 28, Issue 5, pp. 374 - 379
.... Design/methodology/approach Conceptual. This article critically examines and extends the servicescape concept in the light of insights from the service-dominant (S-D) logic... 
Servicescape | Value co-creation | Value-proposition | Value-in-use | Service-dominant (S-D) logic | DESIGN | BEHAVIOR | BUSINESS | PHYSICAL SURROUNDINGS | IMPACT | CONSUMER | STORE ENVIRONMENT | BACKGROUND MUSIC | CUES | Services industry | Marketing | Tourism | Design | Retail stores | Studies | Decision making | Music | Social networks | Influence | Behavior | Logic
Journal Article
PUBLIC MANAGEMENT REVIEW, ISSN 1471-9037, 05/2016, Volume 18, Issue 5, pp. 673 - 691
This article argues that while the idea of public service-dominant logic (PSDL) has much to offer, there remains room to extend... 
MANAGEMENT | CO-DESTRUCTION | SERVICES | PRODUCERS | SECTOR | services management | publicness | co-creation | co-production | social exchange | CREATION | PUBLIC ADMINISTRATION | public service-dominant logic | CLIENTS
Journal Article
Journal of management information systems, ISSN 1557-928X, 2018, Volume 35, Issue 2, pp. 424 - 460
The article reports on an exploratory, multisite case study of four organizations from the insurance, banking, telecommunications, and e-commerce industries... 
affordances | agency | digital innovation | big data analytics | service-dominant logic | service innovation | services | materiality | MANAGEMENT | PERSPECTIVE | COMPUTER SCIENCE, INFORMATION SYSTEMS | DOMINANT LOGIC | EMERGENCE | ROUTINES | INFORMATION SCIENCE & LIBRARY SCIENCE | AGENDA | INFORMATION-SYSTEMS | TECHNOLOGY
Journal Article
Tourism management (1982), ISSN 0261-5177, 2014, Volume 42, pp. 181 - 193
Journal Article
Journal of service research : JSR, ISSN 1552-7379, 2008, Volume 11, Issue 2, pp. 197 - 210
...) proposal of service dominant logic, customer integration is proposed as a key component of marketing... 
Customer integration | Service dominant logic | Service provision | Marketing implementation | service dominant logic | service provision | SATISFACTION | QUALITY | marketing implementation | customer integration | BUSINESS | DOMINANT LOGIC | PARTICIPATION
Journal Article
The Journal of services marketing, ISSN 0887-6045, 2015, Volume 29, Issue 6/7, pp. 453 - 462
.... Design/methodology/approach – We develop a conceptual framework of an extended service context that is based on an S-D logic, service-ecosystems view. Findings... 
Services marketing | Marketing strategy/methods | Marketing | Context | Service ecosystem | Co-creation | Service experience | Institutions | Service-dominant logic | PHYSICAL SURROUNDINGS | CUSTOMERS | EXPERIENCE | BUSINESS | DOMINANT LOGIC | Services industry | Research | Business | Studies | Researchers | Customer services | Restaurants
Journal Article
European Journal of Marketing, ISSN 0309-0566, 04/2015, Volume 49, Issue 3-4, pp. 532 - 560
... consumer-dominant logic (CDL) is justified. This paper discusses consumer-driven value creation (value-in-use... 
Consumer value | Product-dominant logic | Consumer-dominant logic | Marketing logics | Service-dominant logic | CO-CREATION | PERSPECTIVE | FRAMEWORK | SERVICE LOGIC | CUSTOMER VALUE | BUSINESS | BRANDS | Marketing industry | Customer relations
Journal Article
Electronic markets, ISSN 1422-8890, 2016, Volume 27, Issue 1, pp. 21 - 31
Journal Article
Industrial marketing management, ISSN 0019-8501, 2011, Volume 40, Issue 5, pp. 671 - 682
Developing approaches for understanding customer perceived value is a priority for managers and scholars alike. A conceptual framework for assessment of... 
Customer perceived value | Value-in-use | Usage process | Service quality | Service-dominant logic | BUSINESS MARKETS | MANAGEMENT | INFORMATION | RELATIONSHIP QUALITY | BUSINESS | DOMINANT LOGIC | CO-CREATION | VALUE-CREATION | PRODUCT | CUSTOMER VALUE | SERVICE | PERCEPTIONS | Maintenance service
Journal Article
Journal of service research : JSR, ISSN 1094-6705, 8/2018, Volume 21, Issue 3, pp. 284 - 301
Service innovation is a key source of competitive differentiation across firms and markets. Despite growing attention from practitioners and academics alike,... 
cocreation of value | service-dominant logic | service innovation | experience | value | service systems | cocreation | DESIGN | PRODUCT DEVELOPMENT | PERFORMANCE | BUSINESS | DOMINANT LOGIC | MODEL | IMPACT | BUILDING THEORY | CO-CREATION | VALUE PROPOSITIONS | CUSTOMER
Journal Article
Journal of retailing and consumer services, ISSN 0969-6989, 2016, Volume 28, pp. 91 - 98
...) and compares its facets with the more established concept of the service-dominant logic (SDL). The paper thus contributes to both theory development and practical application... 
Service-dominant logic (SDL) | Transformative service research (TSR) | DESTRUCTION | CO-CREATION | CUSTOMERS | AGENDA | BUSINESS | CONTEXT
Journal Article
Journal of service management, ISSN 1757-5818, 2018, Volume 29, Issue 4, pp. 546 - 568
Purpose The purpose of this paper is to introduce a new business model logic, highlighting value processes in and properties of platform business models to inform business model thinking... 
Midrange theory | S-D logic | Platform business models | Value cocreation | ENGAGEMENT PLATFORMS | MANAGEMENT | PERFORMANCE | INNOVATION | VALUE CO-CREATION | COMPETITION | SERVICE-DOMINANT LOGIC | EXPERIENCE | ECOSYSTEM | TECHNOLOGY | RESOURCE | Infrastructure | Crowdfunding | Collaboration | Business models | Marketing
Journal Article
Industrial marketing management, ISSN 0019-8501, 2015, Volume 44, pp. 63 - 72
This article explores the role of institutions in innovation from a service-ecosystems perspective, which helps to unify diverging views on innovation and... 
Market innovation | Technological innovation | Ecosystems | Institutions | Service-dominant logic | MANAGEMENT | NETWORKS | BUSINESS | LOGIC | CONSTRUCTION | RETHINKING | TECHNOLOGY | INSIGHTS | Environmental aspects
Journal Article