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International Journal of Operations and Production Management, ISSN 0144-3577, 2017, Volume 37, Issue 1, pp. 56 - 74
Purpose - Big Data Analytics provides a multitude of opportunities for organizations to improve service operations, but it also increases the threat of... 
Service | Survey | SERVICE FAILURE | MANAGEMENT | ANALYTICS | STRENGTH | MODEL | RECOVERY | IMPACT | SATISFACTION | TECHNOLOGY | INTERNET BANKING | PERCEPTIONS | Social influence | Personality | Big data | Management | Analysis | Wage payment systems
Journal Article
SAE technical paper series, Volume 2004-01-1596.
As future drive-by-wire systems have no mechanical fallback level, the increased safety requirements need to be met by software-based solutions. The task of... 
Electrical, Electronics, and Avionics | Maintainability and supportability | Drive-by-wire | Vehicle dynamics | Failure modes and effects analysis
eJournal
American Journal of Transplantation, ISSN 1600-6135, 03/2016, Volume 16, Issue 3, pp. 877 - 885
From 5000 to 10 000 kidney patients die prematurely in the United States each year, and about 100 000 more suffer the debilitating effects of dialysis, because... 
dialysis | donors and donation: living | quality of life (QOL) | organ transplantation in general | clinical research/practice | kidney transplantation/nephrology | law/legislation | kidney transplantation: living donor | organ allocation | health services and outcomes research | SURGERY | IRANIAN MODEL | practice | law | MARKET | COVERAGE | kidney transplantation | RISK | TRANSPLANTATION | LIVE | nephrology | clinical research | QUALITY-OF-LIFE | legislation | Living Donors - supply & distribution | Kidney Failure, Chronic - surgery | Financing, Organized - organization & administration | Follow-Up Studies | United States | Humans | Living Donors - legislation & jurisprudence | Middle Aged | Health Services Needs and Demand - economics | Male | Health Services Needs and Demand - legislation & jurisprudence | Financing, Organized - legislation & jurisprudence | Tissue and Organ Procurement - organization & administration | Tissue and Organ Procurement - economics | Kidney Transplantation - legislation & jurisprudence | Compensation and Redress | Health Care Costs | Cost-Benefit Analysis | Government Regulation | Female | Tissue and Organ Procurement - legislation & jurisprudence | Health Policy - economics | Kidney Transplantation - economics | Transplantation of organs, tissues, etc | Compensation and benefits | Spice industry | Cost benefit analysis | Analysis | Donation of organs, tissues, etc | Kidneys | Hemodialysis | Benefit cost analysis | Cost control | Donors | Kidney transplantation | Original
Journal Article
IEEE Communications Magazine, ISSN 0163-6804, 08/2016, Volume 54, Issue 8, pp. 169 - 175
5G networks are expected to bring the gigabits per second throughput level per user to reality by 2020. This is done using a combination of new and well known... 
Macrocell networks | Wireless communication | Baseband | 5G mobile communication | Microprocessors | Computer architecture | Interference | RADIO | TELECOMMUNICATIONS | CHALLENGES | ACCESS | ENGINEERING, ELECTRICAL & ELECTRONIC | Wireless carriers | Controllers | Outages | Networks | Simulation | Architecture | Compensation | High speed | Failure
Journal Article
Journal of Service Research, ISSN 1094-6705, 5/2014, Volume 17, Issue 2, pp. 195 - 211
This article examines how compensation type and failure type explain the recovery effect of compensation, using a meta-analysis (Study 1) and an experiment... 
meta-analysis | consumer complaints | failure t | recovery | resource e.t | compensation t | failure type | TIME | RELIABILITY | BUSINESS | resource exchange theory | RESPONSES | CUSTOMER SATISFACTION | CONSUMER | compensation type | RECIPROCITY | EXCHANGE | PERCEIVED JUSTICE | CONSUMPTION
Journal Article
Optics Express, ISSN 1094-4087, 01/2008, Volume 16, Issue 2, pp. 880 - 888
Journal Article
IEEE Transactions on Automatic Control, ISSN 0018-9286, 01/2017, Volume 62, Issue 1, pp. 385 - 392
In this note, a novel adaptive compensation control scheme is proposed for a class of nonlinear systems with unknown control direction and a possibly infinite... 
Actuators | Estimation | unknown control direction | Nonlinear systems | Adaptive control | Actuator failures | Lyapunov methods | nonlinear systems | adaptive control | OUTPUT-FEEDBACK | CONTROL SCHEME | AIRCRAFT CONTROL APPLICATION | AUTOMATION & CONTROL SYSTEMS | ENGINEERING, ELECTRICAL & ELECTRONIC | Tracking errors | Actuator failure | Closed loops
Journal Article
Automatica, ISSN 0005-1098, 2011, Volume 47, Issue 8, pp. 1699 - 1705
Journal Article
Automatica, ISSN 0005-1098, 11/2018, Volume 97, pp. 48 - 57
Journal Article
Automatica, ISSN 0005-1098, 2007, Volume 43, Issue 11, pp. 1869 - 1883
A direct adaptive approach is developed for control of a class of multi-input multi-output (MIMO) nonlinear systems in the presence of uncertain failures of... 
Multivariable systems | Backstepping | Actuator failure | Adaptive control | Nonlinear control | nonlinear control | multivariable systems | RECONFIGURABLE FLIGHT CONTROL | actuator failure | FAULT-DIAGNOSIS | adaptive control | backstepping | ALGORITHMS | AUTOMATION & CONTROL SYSTEMS | ENGINEERING, ELECTRICAL & ELECTRONIC
Journal Article
Journal of Services Marketing, ISSN 0887-6045, 09/2018, Volume 32, Issue 6, pp. 755 - 766
Purpose A combined model involving the intensity of negative emotions and the strategic combinations (timing and means) of service recovery is developed. The... 
Service recovery | Hotel service | Repurchase intention | Customer satisfaction | Emotions | Delayed recovery | BUSINESS | CUSTOMER DISSATISFACTION | FAILURE | RESPONSES | EXPERIENCES | SATISFACTION | WORD-OF-MOUTH | PERCEIVED JUSTICE | ENCOUNTERS | PERCEPTIONS | Consumption | Studies | Customer services | Compensation | Hotels & motels | Customer relationship management | Quality of service | Failure | Marketing
Journal Article