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Managing Service Quality, ISSN 0960-4529, 05/2013, Volume 23, Issue 3, pp. 168 - 187
Purpose - With the prevalence of the internet, whether various interactive relationship building between online channel and consumers may lead or not to profit... 
Customer satisfaction | Alternative attraction | Repeat-purchase intention | Consumer inertia | Repeatpurchase intention | Wordofmouth | Consumer behaviour | Word-of-mouth | MANAGEMENT | SERVICE QUALITY | BUY | LOYALTY | MODEL | FRAMEWORK | CONSUMER REVIEWS | TRUST | PERCEPTIONS | Attraction | Construction | Purchasing | Consumers | Inertia | Online | Females | Channels
Journal Article
Decision Support Systems, ISSN 0167-9236, 11/2012, Volume 53, Issue 4, pp. 835 - 845
Journal Article
International Journal of Electronic Commerce, ISSN 1086-4415, 07/2016, Volume 20, Issue 3, pp. 319 - 354
Journal Article
Computers in Human Behavior, ISSN 0747-5632, 12/2015, Volume 53, pp. 102 - 110
•Factors influencing continuance intention to use Facebook are examined.•Satisfaction and perceived usefulness influence continuance intention.•Enjoyment and... 
Habit | Expectation–confirmation model | Social network sites | Subjective norms | Enjoyment | Continuance usage intention | Expectation-confirmation model | BEHAVIOR | REPEAT PURCHASE INTENTION | PSYCHOLOGY, EXPERIMENTAL | SERVICE USAGE | PSYCHOLOGY, MULTIDISCIPLINARY | ROLES | INFORMATION-SYSTEMS CONTINUANCE | ACCEPTANCE | ANTECEDENTS | MODERATING ROLE | Online social networks
Journal Article
The Service Industries Journal, ISSN 0264-2069, 07/2014, Volume 34, Issue 9-10, pp. 811 - 827
This study examines how an intention on the part of tourists to purchase items for daily use is determined by their awareness of franchise-branded stores, the... 
purchase intentions | perceived risk | destination familiarity | brand awareness | brand image | MANAGEMENT | MODEL | INFORMATION SEARCH | FAMILIARITY | DESTINATION | HOTEL INDUSTRY | CONSUMERS | EQUITY | REPEAT VISITORS | PERCEPTIONS | Services | Research | Travel industry | Franchises | Consumer preferences
Journal Article
International Journal of Hospitality Management, ISSN 0278-4319, 04/2016, Volume 54, pp. 52 - 67
Journal Article
Journal of Internet Banking and Commerce, ISSN 1204-5357, 2016, Volume 21, Issue 2, p. 1
  The purpose of the research is to empirically study the students perceptions towards facilitation in online shopping on particular products online. The... 
Information convenience | Transaction convenience | Repeat-purchase intention | Customer’s satisfaction | Access convenience | Online shopping | Theory | Consumers | Perceptions | Internet service providers | Research | Electronic commerce | Flexibility | Hypotheses | Purchasing | Customer services | Student behavior | Access to information | Competitive advantage | Shopping
Journal Article
MARKET/TRŽIŠTE, ISSN 0353-4790, 2015, Volume 27, Issue 2, pp. 189 - 202
This study develops and tests the repeat purchase intention model (with a green brand approach). The model considers four determinants; perceived image,... 
Economy | Behavior | Image | Repeat purchase intention | Trust | Satisfaction | trust | image | repeat purchase intention | satisfaction | behavior
Journal Article
Journal of Global Marketing, ISSN 0891-1762, 01/2018, Volume 31, Issue 1, pp. 42 - 55
Brand equity has emerged as a critical aspect of marketing, but its effect on consumer behavioral intentions from a developing country perspective has not been... 
repeat purchase intention | product type | Brand equity | word of mouth | country of origin
Journal Article
INFORMATION TECHNOLOGY & PEOPLE, ISSN 0959-3845, 04/2019, Volume 33, Issue 1, pp. 129 - 159
Purpose Despite the increasing utilization of webpages for the purposes of information seeking, customers' concerns have become a crucial impediment for online... 
Hypothesis testing | INITIAL TRUST | REPEAT PURCHASE INTENTION | PERCEIVED VALUE | COMMITMENT-TRUST THEORY | Tourism | Technology adoption | E-COMMERCE | CUSTOMER SATISFACTION | INFORMATION SCIENCE & LIBRARY SCIENCE | PAYMENT SERVICES | PRIVACY CONCERNS | MODERATING ROLE | DEVELOPING-COUNTRIES
Journal Article
Journal of International Consumer Marketing, ISSN 0896-1530, 11/2010, Volume 23, Issue 1, pp. 5 - 20
A model of determinants of repeat purchase intentions of consumers who have previously bought online is developed and empirically tested. Data for the model... 
repeat purchase intentions | attitudes | e-shopping | e-commerce | satisfaction | e-satisfaction | Online shopping | Satisfaction | Attitudes | E-commerce | Repeat purchase intentions | E-shopping | E-satisfaction
Journal Article
International Review of Management and Marketing, 2016, Volume 6, Issue 4, pp. 993 - 1004
  The purpose of this research is to examine impact of consumer inertia and product attribute on consumer intention of repeat purchase. This paper also aims to... 
Product attribute | Social influence | Consumer inertia | Repeat purchase intention | Satisfaction | Smartphones | Qualitative research | Consumer behavior | Customer satisfaction | repeat purchase intention | and social influence | product attribute | satisfaction | consumer inertia
Journal Article
European Journal of Marketing, ISSN 0309-0566, 05/2009, Volume 43, Issue 5/6, pp. 670 - 685
Purpose - The purpose of this paper is to analyse the determinants of tourist intentions to revisit a destination, paying special attention to the effects of... 
Tourism | Customer retention | Travel | Repeat buying | Customer satisfaction | BEHAVIOR | SERVICE QUALITY | STRUCTURAL MODEL | EXTENSION | BUSINESS | MOTIVATION | BRAND LOYALTY | PURCHASE | DECISION-MAKING | EXPERIENCE | PERCEPTIONS | Studies | Travel industry
Journal Article
Information Development, ISSN 0266-6669, 9/2016, Volume 32, Issue 4, pp. 1109 - 1119
The purpose of this research is to investigate factors affecting users’ continuance intention in the context of mobile instant messaging (IM). Drawing upon the... 
continuance intention | resistance to change | perceived user base | habit | mobile instant messaging | user behavior | EVERYDAY LIFE | BEHAVIOR | REPEAT PURCHASE INTENTION | PERCEIVED CRITICAL MASS | INFORMATION-TECHNOLOGY | INFORMATION SCIENCE & LIBRARY SCIENCE | RESISTANCE | ACCEPTANCE | INTERNET SERVICES | MODERATING ROLE | Wireless communications | Instant messaging
Journal Article
SAGE Open, ISSN 2158-2440, 5/2019, Volume 9, Issue 2, p. 215824401984884
Ethics in e-commerce is one of the most crucial factors that significantly influence consumer behavior. Hitherto, most of the studies have been executed in... 
trust | perceived uncertainty | shopping habit | perceived ethics | repurchase intention | PRIVACY | DETERMINANTS | SERVICE QUALITY | REPEAT PURCHASE INTENTION | CUSTOMER SATISFACTION | ONLINE TRUST | B2C E-COMMERCE | ELECTRONIC COMMERCE | RETAILING ETHICS | SOCIAL SCIENCES, INTERDISCIPLINARY | MODERATING ROLE | Ethics | Perceptions | Electronic commerce | Developing countries--LDCs
Journal Article