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2010, Advances in Tourism, ISBN 0415578043, Volume 9780203852361, ix, 193
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how... 
Tourism | Industry & industrial studies | Tourism Management | Tourism Marketing | Tourism - Management | Hospitality industry
Book
Tourism Management, ISSN 0261-5177, 04/2017, Volume 59, pp. 467 - 483
Consumer-generated content has provided an important new information medium for tourists, throughout the purchasing lifecycle, transforming the way that... 
Visitor satisfaction | Data mining | Perceptual mapping | Latent dirichlet analysis | Online reviews | MANAGEMENT | SERVICE QUALITY | IMPACT | WORD-OF-MOUTH | PRODUCT | CUSTOMER SATISFACTION | HOSPITALITY, LEISURE, SPORT & TOURISM | HOTEL REVIEWS | ENVIRONMENTAL STUDIES | USER REVIEWS | SALES | CONSUMERS | PERCEPTIONS | Business schools | Travel industry | Analysis | Big data | Hotels and motels
Journal Article
Tourism Management, ISSN 0261-5177, 04/2016, Volume 53, pp. 140 - 147
This research examines the relationships between holiday recovery experiences and life satisfaction through mediating variables of tourism satisfaction.... 
Tourism satisfaction | Tourism and quality of life | Recovery experience | Benefits of tourism | Tourism and wellness | Life satisfaction | MANAGEMENT | LEISURE | SERVICE QUALITY | SMARTPHONE USE | MOTIVATION | DESTINATION LOYALTY | BEHAVIORAL INTENTIONS | VACATION | WORK | HOSPITALITY, LEISURE, SPORT & TOURISM | QUALITY-OF-LIFE | HEALTH | ENVIRONMENTAL STUDIES | Travel industry
Journal Article
Transportation Research Part A, ISSN 0965-8564, 12/2017, Volume 106, pp. 364 - 373
Over the past years a substantial amount of studies has indicated that travel satisfaction is affected by a wide range of elements such as trip duration,... 
Subjective well-being | Attitudes | Travel satisfaction | Residential location | Travel mode choice | Habits | LOCATION | TRANSPORTATION | STRUCTURAL MODELS | RESIDENTIAL SELF-SELECTION | DRIVERS | HAPPINESS | TOP-DOWN | MODE CHOICE | TRANSPORTATION SCIENCE & TECHNOLOGY | ECONOMICS | BUILT ENVIRONMENT | PUBLIC TRANSPORT
Journal Article
1995, ISBN 9780415101578, xviii, 318
Book
Transportation Research Part F: Psychology and Behaviour, ISSN 1369-8478, 05/2019, Volume 63, pp. 12 - 21
Numerous studies – mainly since 2010 – have found that the chosen travel mode is related with how satisfied people are with their performed trips. A consensus... 
Travel behaviour | Travel satisfaction | Travel attitudes | Travel mode choice | TRANSPORTATION | PSYCHOLOGY, APPLIED | RESIDENTIAL SELF-SELECTION | COMMUTE | HAPPINESS | ATTITUDES | MOOD | CAR | MODE CHOICE | BUILT ENVIRONMENT | PUBLIC TRANSPORT | DURATION | Studies | Travel | User satisfaction | Customer satisfaction | Attitudes | Job satisfaction | Patient satisfaction | Public transportation | Modal choice
Journal Article
Annals of Tourism Research, ISSN 0160-7383, 01/2015, Volume 50, pp. 84 - 97
Journal Article
Travel Behaviour and Society, ISSN 2214-367X, 2018, Volume 16, pp. 214 - 223
Travel satisfaction has been linked to life satisfaction for adults, but no evidence exists currently for children's travel. Children's travel differs from... 
Children | Satisfaction with travel | Everyday travel | Life satisfaction | SCHOOL | WALKING | TRANSPORTATION | BEHAVIOR | PSYCHOLOGICAL CONSEQUENCES | INDEPENDENT MOBILITY | HAPPINESS | ROAD TRAFFIC ACCIDENTS | FRAMEWORK | VALIDITY | Samhällsvetenskap | Social Sciences | Other Social Sciences | Sociology | Sociologi | Psychology | Psykologi | Annan samhällsvetenskap
Journal Article
Journal of Travel Research, ISSN 0047-2875, 7/2015, Volume 54, Issue 4, pp. 456 - 466
Increasingly, tourism businesses introduce authentic concepts to address tourists’ search for authentic and natural experiences. This research investigates how... 
overall satisfaction | tourist satisfaction | behavioral intentions | moderation analysis | attribute satisfaction | authentic concepts | MEDIATION | INTENTIONS | CUSTOMER SATISFACTION | HOSPITALITY, LEISURE, SPORT & TOURISM | EXPERIENCE | ATTRIBUTE-LEVEL PERFORMANCE | FOOD | Services | Customer satisfaction | Travel industry | Analysis
Journal Article
Annals of Tourism Research, ISSN 0160-7383, 04/2008, Volume 35, Issue 2, pp. 551 - 573
This study aims to contribute to the advancement of knowledge in the consumer psychology of tourism by carrying out an exploration of the cognitive and... 
image | cognitions | emotions | satisfaction | loyalty | DESTINATION IMAGE | CONSUMPTION EMOTIONS | CORPORATE IMAGE | IMPACT | CONSUMER SATISFACTION | CUSTOMER SATISFACTION | EMPIRICAL-EVIDENCE | HOSPITALITY, LEISURE, SPORT & TOURISM | EXPERIENCE | LIFE SATISFACTION | MODERATING ROLE | SOCIOLOGY | Travel industry | Analysis
Journal Article
Journal of Travel Research, ISSN 0047-2875, 11/2019, Volume 58, Issue 8, pp. 1331 - 1346
Tour guides are very important for elderly tourists, but very few studies have focused on their roles in the senior tourism market. Thus, this study proposed... 
skills | elderly tourism | tour guide | product knowledge | attitude | ATTRIBUTES | PERFORMANCE | PRODUCT CLASS KNOWLEDGE | CONSUMER KNOWLEDGE | IMPACT |